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ktizzle's avatar
ktizzle
Aspirant
Jan 04, 2017
Solved

AC5000 Nighthawk x8 wifi speed very slow

I have the Nighthawk AC5000(Costco edition) firmware is V1.01.23(says it's current). 

On initial setup my wifi speeds are great, however at some point they fall off the map. It's the same if I hardwire into the router. If I hardwire directly into my modem my speed are fine. 

230mbps direct into the modem .5something mbps from the router. 

I performed a hard reset and ran through the setup again and get the speeds back up but again after a few hours they drop. 

 

anybody else experiencing this? any help would be amazing or this is going back to Costco.

 

thx!

  • Sorry for not replying that I had figured out my solution but thank you for your support. I found that I was getting interference from some wifi repeaters. Once I unplugged them everything was fine. Plus the router is stronger than my previous model so I don't even need the repeaters anymore.

4 Replies

  • Another issue has now popped up. I now for some reason can no longer log into the router. I'm starting to thing I have a bad unit!

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired

      Welcome to the community, ktizzle

       

      What's the exact model number of the NETGEAR device?

      It seems that it could be a hardware issue. 

      Did try reflashing/reinstalling the firmware? 
      After reinstalling the firmware, do a factory reset then reconfigure the router to get the Internet connection back and observe your connection. 

       

      • ktizzle's avatar
        ktizzle
        Aspirant

        Sorry for not replying that I had figured out my solution but thank you for your support. I found that I was getting interference from some wifi repeaters. Once I unplugged them everything was fine. Plus the router is stronger than my previous model so I don't even need the repeaters anymore.