NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
haris7
Apr 14, 2023Follower
AC7800 issues
Within the last couple of months my device has consistently told me there is no internet connection on my 2.4 and 5 Ghz wifis. I then need to login to the Genie app and reboot the router and power cy...
plemans
Apr 15, 2023Guru - Experienced User
Are you talking the R7800 or C7800? Because AC7800 is a speed and there isn't a netgear router with that speed.
what modem/gateway is it connected to?
what firmware is on the router?