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Forum Discussion
pgurlea
Apr 09, 2021Tutor
According to Comcast, AC1600 all in one router (C6250) not compatible with Comcast 4K TV BOX, XG1V4
Hi Folks, Looking for some ideas or recommendations. I just picked up a Samsung 4K TV. Comcast, is telling me that my all in one router AC1600 (C6250) is not not compatible with Comcast 4K Wi-Fi TV ...
- Apr 09, 2021
Are you connecting your XG1V4 via wireless? or wired?
And if via wireless are you trying to connect it ot the 2.4ghz or 5ghz?
the XG1V4 shouldn't care what modem it is unless it can't provided the needed speeds.
plemans
Apr 09, 2021Guru - Experienced User
Are you connecting your XG1V4 via wireless? or wired?
And if via wireless are you trying to connect it ot the 2.4ghz or 5ghz?
the XG1V4 shouldn't care what modem it is unless it can't provided the needed speeds.
pgurlea
Apr 10, 2021Tutor
Thanks Plemans,
You were right it was a data speed issue. The internet speed offered by Comcast (600Mbps) exceeded the speed capacity of my AC1600 (373Mbps) . Good lesson learned.
Thank you,
Paul