NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
kajohnson4
Jan 16, 2022Aspirant
adding a device to my netgear acct.
I'm trying to connect my thermostat to my wi-fi and not sure how to do this. Any suggestions?
plemans
Jan 16, 2022Guru - Experienced User
Usually by following the directions for your thermostat.
If that doesn't work, maybe some details on what your setup is like router, modem/gateway, firmware, thermostat, etc.
You gave us nothing.
- kajohnson4Jan 16, 2022Aspirant
I do not have any insturctions for my thermostat. It is giving me a no IP address message.
I'm not very technical when it comes to all the smart gadgets. The thermostat was connected and now it's not. I am just trying to get it back on line.
- plemansJan 16, 2022Guru - Experienced User
You still gave us no info.
1. router you have?
2. firmware on that router?
3. modem/gateway you're connecting it to?4. thermostat you're connecting?
- kajohnson4Jan 16, 2022Aspirant
I appreciate your assistance, however I'm not sure I can answer all those questions. I will have someone come over and look at it.
Appreciate your time.