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Forum Discussion
Mystara2002
Jan 30, 2020Aspirant
"Additional log on information may be required" - Cannot connect
My router has started stating that 'additional log on information may be required' for one of my windows laptops. Whenever I click the link, it asks me to sign into the router as an admin. Add...
- Jan 30, 2020
What modem are you connected to?
usually you get these types of errors when you're running a modem/router combo device and a router.
plemans
Jan 30, 2020Guru - Experienced User
What modem are you connected to?
usually you get these types of errors when you're running a modem/router combo device and a router.
- Mystara2002Jan 30, 2020Aspirant
Yes, you could be right.
My r7800 (in AP mode) is connected to an r8000, which is in turn connected to a modem/router provided by my ISP.
Unfortunately, the modem/router does not have a bridge mode and I very recently turned on port forwarding for a server.
I'm guessing my only option is to put the r8000 into bridge mode and effectively use my ISP's modem as the master?
- plemansJan 30, 2020Guru - Experienced User
Mystara2002 wrote:Yes, you could be right.
My r7800 (in AP mode) is connected to an r8000, which is in turn connected to a modem/router provided by my ISP.
Unfortunately, the modem/router does not have a bridge mode and I very recently turned on port forwarding for a server.
I'm guessing my only option is to put the r8000 into bridge mode and effectively use my ISP's modem as the master?------I think you mean AP mode.
If your isp doesn't allow modem only mode, its probably the easiest way. You can fight to make it work but simplicity is sometimes the best.
- michaelkenwardJan 31, 2020Guru - Experienced User
Mystara2002 wrote:
My r7800 (in AP mode) is connected to an r8000, which is in turn connected to a modem/router provided by my ISP.
A recipe for chaos. What is the make and model of the ISP's modem/router?
- Mystara2002Jan 31, 2020Aspirant
It's from plusnet, and I understand it's a rebadged home hub. Not that that actually seems to help. However, it seems to be fairly well established that it does not have a bridge mode.
I therefore bought a cheap TP link modem, which does have a bridge mode. So far, things are looking a little more smooth and a bit less chaotic. However, it'll be a few days before I can thoroughly test it.