NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Silverfox67
Apr 16, 2017Aspirant
Adjust router to accept new 1 gig isp or gigaone from cableone
Hi, I have a question for you. I have a Netgear Nighthawk AC3200 R8000. I have been using Cable One at 100 mhz. I just upgrade to GigaOne but the fastest speed I can get is about 500 mhz. I also upgr...
- Apr 18, 2017
Thanks to All for your Help and Support. The problem is fixed.
1. I did a factory reset of the router. When I tried to do the install the router stated that there was another router between the modem and the netgear router?
2. When the tech did the install of the Arris DG3270 he stated that it was a modem/router and that he would have to disable the router.
3. I called CableOne support and they said it looks like the router was disabled but they could not explain the error message. Support then put the modem in the bridge mode and did an additional disable of the router and rebooted the modem twice.
4. So between the factory reset and the changing of the Arris DG3270 to the bridge mode and re-disabling of the router the problem is solved.
I now have 935 Mbps down and 53 Mbps up. Nice!
I am interested if there is going to be a firmware up grade of the Netgear CM700? If anyone hears anything, please forward it.
I hope that this will help anyone in the future upgrading to CableOne and GigaOne.
Thanks again for all your time and help. I really appreciate it.
Mighty_Putty
Apr 19, 2017Apprentice
Thanks for updating. This one had my curiousity piqued. For some reason, I thought it was a CM700 --> R8000 --> Home Network. Didn't realize an Arris DG3270 modem/router combo was involved. Good luck, and enjoy your router and especially, your Gigabit network :)
Silverfox67
Apr 20, 2017Aspirant
You're welcome and the tech put in the Arris DG3270 until my Netgear CM700 arrived. It arrived today and all is up and running. Thanks for your help!