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Forum Discussion
Melissa21
Feb 27, 2018Aspirant
Admin password
I just got the router today, downloaded app, and connected with no issues. Registered and all that. I'm trying to look at the settings on the router and it asked for admin login. admin was already th...
- Feb 28, 2018
After the first reply I went to google how to reset the modem. I did reset it held the button for 7 seconds and the lights went off and blinked about it never reset as far as I could tell. Anyways i still had the app on my phone and when I went into it, it had me logged in for some reason. So I clicked the little eye to see the password that was there and it showed me so I know the password lol!
Not used to all this. I had a super old router from charter (spectrum). Very happy with my ugprade and so are the kids! Now to get the xbox connected..lol off to another part of the forum.
Thanks
FURRYe38
Feb 28, 2018Guru - Experienced User
During a set up after a factory reset or initial set up, walking the wizard will have you input the PW. If you have typed this in correctly, it should be set for later use. Default PW used to be password. However wizards are having users set a new PW upon setting this up.
I would do a factory reset and set up the wizard again. You don't have to use upper case characters. Keep it simple.
Melissa21wrote:I just got the router today, downloaded app, and connected with no issues. Registered and all that. I'm trying to look at the settings on the router and it asked for admin login. admin was already there for username so I wrote password for the password. It said login failed. So I googled to find admin password and it said it was password so tried like 4 times, made sure it was all lowercase and all that and still didn't work and took me to router password reecovery where it asked for the routers serial number. Since I registerd and the serial number was in the email I just copied and pasted to be sure I typed it correct but the "continue" button is not showing up so I just click where it is and nothing happens. I will upload the file showing this but since this is a public forum I have deleted part of the serial number just to be safe. The continue button looks the same either way.
I looked around trying to find a solution but not finding anything.
Some one please help what do I do?