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Forum Discussion

Brian55's avatar
Brian55
Follower
Apr 25, 2022

Admin password

How do I get support in resetting my admin password as nothing I think of works.   cheers
plemans's avatar
plemans
Guru - Experienced User
Apr 25, 2022

If password recover doesn't work, 

https://kb.netgear.com/24220/How-do-I-recover-my-NETGEAR-admin-password-using-the-password-recovery-feature

Then you'd need to factory reset to get back in. Push and hold reset for 7-15 seconds while its powered on. 

Then follow the install guide for your device. 

There's a support site with access to manuals, firmware, install guides, etc.
Go to https://www.netgear.com/support/
Type in your model number and from there it'll take you to the above.
Its a great resource to start with.