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Forum Discussion

dpeng1124's avatar
dpeng1124
Initiate
Dec 13, 2020

Advanced-Security-Block Sites feature not working after firmware update V1.2.0.76_1.0.1

Product: Nighthawk AC1750 router I was able to block sites successfully before installing the firmware V1.2.0.76_1.0.1 update.  After doing this firmware update and in trying to block websites using...
dpeng1124's avatar
dpeng1124
Initiate
Dec 23, 2020

Thanks for your suggestion, I appreciate it!  I'm a beginner using this 'block sites' feature, I'm using it in order to prevent my son from accessing the following messaging website on his school laptop:  https://discord.com/

 

Other words/sites I've inputted to block are 'www.discord.com' and 'discord.com', these don't result in the '403 forbidden' error message.  Only 'https://discord.com' results in the '403 forbidden' error message.  But now with 'www.discord.com' and 'discord.com' in my 'block sites' list, my son can still access the discord.com messaging website.

 

Before the firmware update, I had no problems in blocking discord.com, even with inputting 'https://discord.com'.

 

Any other suggestions or what I need to learn will be much appreciated, thanks!

m4rc077's avatar
m4rc077
Aspirant
Jan 12, 2021

Did anyone get a resolution on this? I have the same behavior after upgrading firmware V1.2.0.76_1.0.1.  See screen shot.  It's very frustrating. I tried clearing cache/cookies/etc.  Even tried on my secondary PC to no avail.

  • mgriff01's avatar
    mgriff01
    Aspirant
    Jan 20, 2021

    I am having the exact same issue and tried in EDGE and Chrome, cleared cookies and cache. No luck. Has anyone had any luck solving.

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator
      Jan 28, 2021

      Has anyone tried a factory reset to see if this issues is still happening after the reset?

       

      DarrenM

      • m4rc077's avatar
        m4rc077
        Aspirant
        Jan 28, 2021
        I have not try FR was afraid to start all over but I guess I can export settings then reset. I will give it a try this weekend.

        Thanks for suggestion.
  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Jan 27, 2021

    I will look into this issue,

     

    DarrenM

    • miss_kitty's avatar
      miss_kitty
      Aspirant
      Jul 21, 2021

      I'm curious as if there's been any solution to this issue.  I'm having the exact same problem after the firmware update.  After entering any keyword and hitting "apply," I receive the "403 forbidden" error.

      I have recently performed a factory reset, but the issue persists.

      Thank you.

      • schumaku's avatar
        schumaku
        Guru - Experienced User
        Jul 21, 2021
        miss_kitty wrote:

        I'm curious as if there's been any solution to this issue.

        Unlikely - this keyword filter block does work on http only.

         

        miss_kitty wrote:

        I'm having the exact same problem after the firmware update.

        The one we talk about here is that it does not work, well, for the obvious https reason - nothing firmware update related.

         

        miss_kitty wrote:

        After entering any keyword and hitting "apply," I receive the "403 forbidden" error.

        There could be several reasons. Unfortunately you have not told us which exact router model (there are at least three vesions of the model listed), which firmware update, and what keyword you have entered.

         

        But seriously, this is a little bit academic - the feature won't become more workable....