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After upgrade to 1.0.2.90 R7800 (X4S) does not open an http port.
Logged into the R7800. The GUI informed me that a firmware update was available. Using GUI downloaded and upgraded firmware from 1.0.2.62 to 1.0.2.90. Routing and WiFi are working, and the router ...
Do NOT user the TFTP method to upgrade the router. This is only for last resort.
First try the factory reset with the router and setup from scratch with a good browser and wired PC at 192.168.1.1.
mover0 wrote:
As a result, http connections to the router
GUI are refused. Internet service is not affected.
What is the most direct way of restoring access to the GUI?
GUI works fine here.
Tried a reset?
Sorry, neglected to say neither reset nor power cycle improved matters.
michaelkenward, sorry, I did not do a factory reset which is what you probably meant. I consider that a last
resort. If the firmware update has permanently broken the GUI (?!) then a factory reset would terminate WiFi
connectivity which still works. I do not know how to recover a router which does bring up its GUI. Worst case,
I buy another router.
What browser are you using? Try a different broswer?
I've not seen this issue either and mine updated a while ago.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
A factory reset is needed if your running into problems. Usually will help clear up odd issues. Just setup again from scratch and use same Wifi settings and your devices will re-connect.
FURRYe38, thank you for replying. Perhaps you can answer the crucial question.
Would a factory reset just boot the faulty 1.0.2.90 firmware that I upgraded to?
Or would it fall back to the factory firmware load? The port scan shows that
the router isn't opening an HTTP port, so I am pretty sure that the GUI is not running.
I fear that a reset then booting 1.0.2.90 could completely brick the router.
mover0 wrote:
... I did not do a factory reset which is what you probably meant. I consider that a last
resort.
It certainly should be a last resort. But I haven't had to do this in quite some firmware updates on the R7800 and, like FURRYe38, I have had no problems.
The symptoms you describe suggest that you might have to take that last resort. Or learn to live with the wonky GUI. Your choice.
Your first message asked:
What is the most direct way of restoring access to the GUI?
A factory reset seems to be what is colloquially known as a "no brainer".
After all, a reset is reversible. Just save your configuration and restore it after the reset.
If restoring breaks the GUI again, then just perform a reset and don't restore from the backup.
At least that would conform that the problem is corruption in our own settings rather than broken firmware.
If that were the case we would certainly have heard about it here. The R7800 is one of the most recommended and robust routers that Netgear has made.
mover0 wrote:
If the firmware update has permanently broken the GUI (?!) then a factory reset would terminate WiFi
connectivity which still works.
It hasn't broken anything here. And you won;t know if it is permanent until you try the reset. (See above.)
Heaven only knows why a reset would terminate your wifi connectivity. Again, as FURRYe38 suggests, even of a restore fails it is a simple task to go in and restore your previous wifi settings.