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Forum Discussion
gkski
Jun 07, 2021Aspirant
Amber Power LED
My AC1750 WiFi router has worked flawlessly for a couple of years. All of a sudden WiFi connections were dropping with more and more frequency. I noticed that the power LED was sometimes amber d...
- Jun 07, 2021
gkski wrote:
Can I make the unit reinstall the firmware without resetting first to factory defults? That would save me from an extensive reconfiguration.
Sure can. That's actually the recommended strategy.
How to update firmware on your NETGEAR product | Answer | NETGEAR Support
And
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
gkski wrote:
Thing is, it is working flawlessly now, even when unplugged from the wall outlet and plugged into a simple surge protection strip such as those used at the office.
I'd be tempted to sit on the thing until it begins to play up again. Just get yourself prepared for when it happens! Have all the files to hand, just in case the Internet dies at a crucial time.
gkski
Jun 07, 2021Aspirant
Thanks, Mike.
Installed firmware is V1.0.4.106_10.0.80 and that appears to be current according to the support website.
12 hours later and everything is stable with the router still plugged directly into the wall outlet. I have read the relevant troubleshooting section for the power LED and I am reluctant yet to do the recommended factory reset as I assume that will remove all of my settings, MAC address table etd.
michaelkenward
Jun 07, 2021Guru - Experienced User
gkski wrote:
12 hours later and everything is stable with the router still plugged directly into the wall outlet.
It could be firmware that was corrupt rather than completely broken. Reinstalling it can mend things.
gkski wrote:
...I am reluctant yet to do the recommended factory reset as I assume that will remove all of my settings, MAC address table etd.
Trouble is, those settings could be causing the problem. A reflash would not wipe those out.
You can reduce the hassle of reconfiguring all those settings by creating a backup of your settings before you reset. Then if something is still broken after the reset, and the new firmware has not fixed it, you can restore the device to its pre-reset state.
You could even try restoring the settings even if the new firmware has fixed the problems, but be prepared for the restore to also bring back your problems.
- gkskiJun 07, 2021Aspirant
Can I make the unit reinstall the firmware without resetting first to factory defults? That would save me from an extensive reconfiguration.
Thing is, it is working flawlessly now, even when unplugged from the wall outlet and plugged into a simple surge protection strip such as those used at the office. I am searching for anohter surge protection power block to replace the CyberPower model that seems to be causing the problem. About a month ago, our local power authority had an event where there was severe surging going on/out. I know that there is a finite cumulative ability for a surege suppressor to continue to protect. The other routers, printers and NAS devices powered through it do not seem to have a problem though.
- michaelkenwardJun 07, 2021Guru - Experienced User
gkski wrote:
Can I make the unit reinstall the firmware without resetting first to factory defults? That would save me from an extensive reconfiguration.
Sure can. That's actually the recommended strategy.
How to update firmware on your NETGEAR product | Answer | NETGEAR Support
And
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
gkski wrote:
Thing is, it is working flawlessly now, even when unplugged from the wall outlet and plugged into a simple surge protection strip such as those used at the office.
I'd be tempted to sit on the thing until it begins to play up again. Just get yourself prepared for when it happens! Have all the files to hand, just in case the Internet dies at a crucial time.
- gkskiJun 07, 2021Aspirant
Thanks, Mike.
I have backed up the settings and downloaded the latest firmware. I am inclined to wait on this but also I am willing to spend the $30 - $50 for a new surge suppressor just in case. Everything still continues to point to the power handling as the problem anyway..