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Nichole_F's avatar
Nichole_F
Follower
May 08, 2022

Android not picking up 2.4ghz

I am trying to connect some smart switches (Kasa, MYQ) and my android device will not display the 2.4ghz channel on my Nighthawk pro xr1000. As such, I cannot connect the devices.Actually I am attempting to reconnect them because they all went offline last night. No power failure. No known cause.

 

I turned off the 5.0ghz signal with no success. The 2.4ghz will display on my laptop and other devices.

 

Any solutions??

 

Thanks,
Nichole

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    You can try disabling AX on the router. If its an older android phone, it might have issues picking up AX. 

    I haven't seen it as much recently but when AX was first released, we seen it a lot