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Forum Discussion
Android phone issues
I have a Netgear nighthawk router and a c1000 modem my Windows laptop, Ubuntu tower and HP printer all connect and have internet service through this network. My android phone lost service earlier today, and says it's connected, but Netgear can't provide internet.
2 Replies
- Which router model? Which firmware version? Which Android phone?
Have you tried setting the MAC address to fixed on the phone? Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-messageHas a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
madaraboss94 wrote:
I have a Netgear nighthawk router and a c1000 modem my Windows laptop, Ubuntu tower and HP printer all connect and have internet service through this network. My android phone lost service earlier today, and says it's connected, but Netgear can't provide internet.
