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Forum Discussion
regguy21
Mar 21, 2021Aspirant
Another Failed to Form Child Error
So, I've had the Nighthawk R9000 since 2017 and I think it has finally died on me <insert sad and frustrated face> Yesterday, a work day, the interest just started going on, both wifi and wired ...
michaelkenward
Mar 21, 2021Guru - Experienced User
That's a long and complicated saga that covers a lot of territory. So it is hard to know where to begin.
We don't really know what the problem is. Take this bit:
regguy21 wrote:
Yesterday, a work day, the interest just started going on, both wifi and wired connections.
Correct me if I am wrong, but I assume that you meant to write "the internet just started going down". (I see that you say that are having trouble just posting messages.) Sadly, "going down" could mean many things, some of them have nothing to do with the router, but with the modem in front of it.
The way to begin to diagnose that is to look at the LEDs on your R9000. Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual Troubleshoot With the LEDs.
It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
- regguy21Mar 22, 2021Aspirant
The modem is a CM1000 and the router is an R9000.
Yes - the internet kept "going down", as in, not resolving to any url's or IP's. I checked the LED lights and they were all fine... that was inded my first move.
The Failed to Fork Child error and not resolving even to its own IP lead me to believe that it was a router issue rather than a modem issue. Less the none, as mentioned in my original post, I did troubleshoot both the modem and the router.
- michaelkenwardMar 22, 2021Guru - Experienced User
regguy21 wrote:
Yes - the internet kept "going down", as in, not resolving to any url's or IP's. I checked the LED lights and they were all fine... that was inded my first move.
What you see could be down to any number of issues. The router could certainly be the cause.
One thing that I can't see in your account is any reference to the router's logs.