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swami7774's avatar
swami7774
Tutor
Jun 26, 2017
Solved

Another security upgrade issue: ambiguous instructions.

The instrutions say "under current versions, select the download that starts with "firmware version." On the page I;m getting, there are TWO such downloads: one says "Firmware Version 1.0.8.34 (North...
Firmware
  • JamesGL's avatar
    JamesGL
    Jun 29, 2017

    Hi swami7774,

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

JamesGL's avatar
JamesGL
Master
Jun 26, 2017

Hi swami7774,

 

If you are from NA, use the 1.0.8.34. For other regions, use the 1.0.7.12.

  • JamesGL's avatar
    JamesGL
    Master
    Jun 29, 2017

    Hi swami7774,

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

    • swami7774's avatar
      swami7774
      Tutor
      Jun 29, 2017

      My question re ambiguous installation instructions was resolved. Thanks for the help!