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Forum Discussion
Qu9ke
Jun 18, 2020Aspirant
Anything I should do before rolling back firmware?
Router: R7000 Nighthawk AC1900 We get dropped connections maybe at least once a day that requires turning our router off and back on. We have tried multiple things ranging from editing the DNS serv...
- Jun 18, 2020
> When you say "reinstall", [...]
I don't know what that meant.
> [...] Or does the firmware remain the way it was at the moment I reset
> the router? [...]Yes. A (misnamed) "Factory Reset" is simply a settings reset. It
does not change the firmware version.> [...] I read somewhere that firmware version isn't affected by a
> factory reset.I've read many things in many places, but that one's true.
That said, I might expect loading new firmware not to require a
settings reset. The new firmware should be able to cope with (and/or
convert) old settings as required. However, when loading older
firmware, I'd do a settings reset and manual reconfiguration. I would
not expect old firmware to deal correctly with newer settings.But, notwithstanding my expectations, after loading _any_ different
firmware, if the gizmo behaves badly, then I'd try a settings reset and
manual reconfiguration before declaring a disaster. ("Trust no one," I
always say.)
> [...] I was considering going to 1.0.9.42Should be harmless.
One other preparatory step would be to fetch a firmware kit for your
current firmware. In the unlikely event that the old firmware cripples
your Internet access, you'd have what you'd need to restore what youhad.
plemans
Jun 18, 2020Guru - Experienced User
the only thing I'd recommend prior to rolling back and factory resetting is reinstalling the firmware.
Anytime you change firmware, a good idea is to do it over a hardwired (ethernet) connection. we see the most errors/problems from changing over wireless.
so try in this order.
1. reinstall the firmware over ethernet. Then factory reset and manually reinstall
2. downgrade to version 1.0.9.42, factory reset, and reinstall.
Qu9ke
Jun 18, 2020Aspirant
When you say “reinstall”, are you saying that the firmware also resets whenever I factory reset the router, and that is why I need to reinstall? Or does the firmware remain the way it was at the moment I reset the router? I read somewhere that firmware version isn’t affected by a factory reset.