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TNTtracey's avatar
TNTtracey
Follower
Mar 18, 2021

Anywhere access

I have had this router for a long while but this message recently popped up when I went to turn on anywhere access, which I had NEVER turn off.  I often use it but it has just stopped and wants me to turn it back on but I keep getting this message.  I have NEVER registered it in another name or acount ?

 

Spoiler
This netgear device is already registered with another account.

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru
    Mar 18, 2021
    TNTtracey wrote:

    I have had this router for a long while....

    Which router? What firmware version is on it?

     

    TNTtracey wrote:

    this message recently popped up when I went to turn on anywhere access, which I had NEVER turn off.  

    Popped up where? On what? A mobile app? Which one?

     

    Apologies for all the questions. But you can help people to help you by providing the information suggested in this forum's header:

     


    Subject (Include model number and brief summary)
    Model (Recommended - Helps the community give the best answers)
    Body (Include additional detail including model version, firmware, OS and environment where relevant.)

    They are there for a good reason.