app wont let log in . did a reset still no luck

What hardware do you own?

 

What are you doing?

 

Where does it go wrong?

 

Are there any error messages?

 

Apologies for all the questions. But you can help people to help you by providing the information suggested in this forum's header:

 

Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)

They are there for a good reason.