NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Are these ping respone results is ideal for every one??
I have purchased Netgear R6700v3 recently. After installing the router I have found some issues. I pinged my wifi device IP from my host machine which is connected with wire from the router, found hu...
First of all, Many thanks for your reply.
YOU: Go to the Google store, search for PING NETWORK UTILITY and get PingTools Network Utility.
me: after install i ping from oneplus 6t phone to my Host Desktop PC and found below result.
From IP 192.168.1.12 to IP 192.168.1.11
Min 16\Avg 16\Max 17\ mdev 1 ms
to another smartphone connected as 2.4 GHz
From IP 192.168.1.12 to IP 192.168.1.4
Min 32\avg 234 \ max 457\mdev 213.3 ms
You: You CAN see the Connection Speed on the SETTINGS, NETWORK, WIFI, and select the one you are connected to. It will show the Signal Strength and the Link Speed (Connection Speed). Excellent and 866Mbps for me).
ME: Yes Found that. For Oneplus 6T
Signal Strength: Excellent
Frequency: 5G
Link Speed: 786 Mbps
Android OS version: 9
After that, I have installed NETWORK ANALYZER tools and below info i am geting.
My wifi connection channel showing 161(as i select in wifi setting). But in "Wifi signal" option i am getting 5/6 other connection which is not mine. May be it is coming from other Flat who is living near by me and after SWIPE LEFT
there are few channel showing 1 to 11 with 75 to 89 dBm and it is fluctuating. But All are 2.4 GHz signal and only my one connection is showing under 5 GHz. There is no other connection under 5 GHz. At my home, there is no other wifi device or cordless phones. Only have one LED TV which does not have any wifi due to old version.
So, if interference will happen then it will be only in 2.4 GHz. Because i am not found any other 5 GHz connection near by me.
You: Do you have other possible wireless devices? Some PC's have both wired and wireless capability, that you can check with as well?
Me: No. PC is connected with wire only. No wireless capability.
still not getting point about 5GHz ping result.
"me: after install i ping from oneplus 6t phone to my Host Desktop PC and found below result.
From IP 192.168.1.12 to IP 192.168.1.11
Min 16\Avg 16\Max 17\ mdev 1 ms"
That appears to be fine, close to what I see wireless AC to wireless AC (this is from my wireless phone via the router):
-----------------
To my wireless PC, min 15 \ avg 17 \ max 19 \ mdev 2.1 ms.
-----------------
No problem there.
"to another smartphone connected as 2.4 GHz
From IP 192.168.1.12 to IP 192.168.1.4
Min 32\avg 234 \ max 457\mdev 213.3 ms"
Well, this sort of points to a phone problem on 2.4Ghz.
Need the similar data for the 2.4Ghz device... you can't get it or didn't post it? To begin with, the connection speed of the 2.4Ghz device needs to be known. It should be less that 1/2 the 5Ghz connection speed, and maybe even 20% of that 5Ghz connection speed. This alone would account for lower speeds between the two.
"My wifi connection channel showing 161(as i select in wifi setting). But in "Wifi signal" option i am getting 5/6 other connection which is not mine."
Yup, and if they are on the SAME CHANNEL as you, that will cause INTERFERENCE depending on the power (- dBm reading, the closer to your reading on the same channel, the more likely that will happen) and if that is the case, change your channel to one with less or no users.
"Link Speed: 786 Mbps"
Full AC links speed should be 866 or 867Mbs depending on how the device reports. You have a lower (10%) connect speed. Could be interference, device too far away, phone has a case reducing signal, or even the device doesn't have enough antenna's.
"But All are 2.4 GHz signal and only my one connection is showing under 5 GHz. "
Yup, the 2.4Ghz frequency is usually the most crowded. Are you on one for the 2.4Ghz that the channel is a busy one? If so, change it to one less used.
"still not getting point about 5GHz ping result."
Well, with your speed you shouldn't be having numbers high, other than the 2.4Ghz device. You also switched IP Addresses in your reply, 192.168.1.4 is now used? Other reports had 192.168.1.3? Same device, just that when it connected now it had a different IP Address assigned?
You never did a PING from Host (192.168.1.11) to the router (192.168.1.1) either?
All those tests should be done without the router under load, no other device downloading or streaming.
Really appreciate for your details analysis. Many thanks.
You: Well, this sort of points to a phone problem on 2.4Ghz. Need the similar data for the 2.4Ghz device.
ME: wifi device IP: 192.168.1.3 (connected through 2G wifi)
result:
-----------------
Min 147\avg 211\max 333\ mdev 105.7 ms
-----------------Device Details:
-----------------
Signal Strength: Excellent
Frequency: 2.4 G
Link Speed: 86 Mbps
Android OS version: 6
-----------------
Result is not good an i undetstand due to INTERFERENCE with other 2.4 GHz signal.You: if that is the case, change your channel to one with less or no users.
Me: Can you pleas share me in details what should i chage in wifi setting to get best result in 2.4 GHz signal
You: You also switched IP Addresses in your reply, 192.168.1.4 is now used? Other reports had 192.168.1.3? Same device, just that when it connected now it had a different IP Address assigned?Me: In Previously post i mention IP 192.168.1.4. Accually due to DHCP, IP changed.
You: You never did a PING from Host (192.168.1.11) to the router (192.168.1.1) either?Me: Check below result.
-----------------
Pinging 192.168.1.1 with 32 bytes of data
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
-----------------Also for (192.168.1.12) to the router (192.168.1.1)
-----------------
Min 1\avg 1\max 2\ mdev 1 ms
-----------------Both are best.
You: All those tests should be done without the router under load, no other device downloading or streaming.
Me: Yes. I check this at late hour.
You:
That appears to be fine, close to what I see wireless AC to wireless AC (this is from my wireless phone via the router):
-----------------
To my wireless PC, min 15 \ avg 17 \ max 19 \ mdev 2.1 ms.
-----------------
No problem there.Me: i need one more clear understanding. While i ping From IP 192.168.1.12 to IP 192.168.1.11 getting Best result.
Then why From IP 192.168.1.11 to IP 192.168.1.12 not getting best result.
Still getting below result whereas there is no other 5G signal and there is no chance for INTERFERENCE, Right??-----------------
Pinging 192.168.1.12 with 32 bytes of data
Reply from 192.168.1.12: bytes=32 time=604ms TTL=64
Reply from 192.168.1.12: bytes=32 time=400ms TTL=64
Reply from 192.168.1.12: bytes=32 time=209ms TTL=64
Reply from 192.168.1.12: bytes=32 time=442ms TTL=64Ping statistics for 192.168.1.12:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 209ms, Maximum = 604ms, Average = 413ms
-----------------A lot of numbers and info there. I'd like to settle on one thing first. The 2.4Ghz device.
Debashish wrote:ME: wifi device IP: 192.168.1.3 (connected through 2G wifi)
result:
-----------------
Min 147\avg 211\max 333\ mdev 105.7 ms
-----------------Device Details:
-----------------
Signal Strength: Excellent
Frequency: 2.4 G
Link Speed: 86 Mbps
Android OS version: 6
-----------------
Result is not good an i undetstand due to INTERFERENCE with other 2.4 GHz signal.You are correct, not good. However, there might be contributing factors. Link speed is MISERABLE... What is the speed rating of the phone? If it were G speed, 54Mbps would be the max. possible, and if N speed, 300 usually? Also it is Android 6, OLD by today's release. This could very well be either an Andriod OS problem or the actual phone h/w?
Next the PING's being different depending which way they go. First, how PING works
(https://en.wikibooks.org/wiki/Communication_Networks/Ping), don't mean to bore you but the basic part:
------------------------
The Internet Ping program works much like a sonar echo-location, sending a small packet of information containing an ICMP ECHO_REQUEST to a specified computer, which then sends an ECHO_REPLY packet in return. The IP address 127.0.0.1 is set by convention to always indicate your own computer. Therefore, a ping to that address will always ping yourself and the delay should be very short. This provides the most basic test of your local communications.
------------------------
This should be one of the fastest things to happen. I did Bold the above and the next to check:
Here I am going from my wireless PC to the Router and then after that, to myself:
--------------------------
C:\>ping 192.168.1.1
Pinging 192.168.1.1 with 32 bytes of data
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1msC:\>ping 127.0.0.1
Pinging 127.0.0.1 with 32 bytes of data
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms------------------
What can you draw from that? My PC itself has basically NO delay.
Now you might want to run the same on your wireless devices.
Would probably help to know exactly what those two device are as well? Make and model... (192.168.1.11 and .12). It almost sounds like one can send without problem and receiving, well, that is a bigger challenge?
Here is the result from my side:
C:\Users\Admin>ping 192.168.1.1
Pinging 192.168.1.1 with 32 bytes of data
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0msC:\Users\Admin>ping 127.0.0.1
Pinging 127.0.0.1 with 32 bytes of data
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0msResult is same as yours.
You: Would probably help to know exactly what those two device are as well?
Me: For 192.168.1.11, as i told you previously it is a windows desktop computer and internet connected with wire.
For 192.168.1.12, it is android smartphone. Model: Oneplus 6T OS version:9
Smartphone link:https://www.gsmarena.com/oneplus_6t-9350.php
Also please look into other queries which was ask in my previous reply.
Not trying to be obtuse, it is kind of hard looking at some parts in bold burried in replies.
This one is better:
Debashish wrote:Here is the result from my side:
C:\Users\Admin>ping 192.168.1.1
Pinging 192.168.1.1 with 32 bytes of data
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0msC:\Users\Admin>ping 127.0.0.1
Pinging 127.0.0.1 with 32 bytes of data
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0msResult is same as yours.
You: Would probably help to know exactly what those two device are as well?
Me: For 192.168.1.11, as i told you previously it is a windows desktop computer and internet connected with wire.
For 192.168.1.12, it is android smartphone. Model: Oneplus 6T OS version:9
Smartphone link:https://www.gsmarena.com/oneplus_6t-9350.php
Also please look into other queries which was ask in my previous reply.
Note you didn't say what IP Address it was done on? Assume the .11 address.
The .12, no data? That needs to have the same tests.
If I am not mistaken you have 2 problems, the .3/4 device that is on the 2.4Ghz SSID and .11 to .12 device. Correct?
Maybe we need a composite list so we all know using the MAX. PING...
Connnection ! Max. Ping
.12 to .11 !
.12 to router !
.12 to 127.0.0.1 !
.11 to .12 !
.11 to router !
.11 to 127.0.0.1 !
.3/4 to router !
.3/4 to 127.0.0.1 !
.3/4 to .11 !
/3/4 to .12 !
Yes, some of those numbers are above... but I want to be sure. Right now, the .3/4 device is suspect. Low Connection Speed. Connection speed is basically a measure of how well it connects. Never close to the real PHY speed, and the lower the connection speed, the lower the PHY speed.
Here are two things to look at:
https://docs.google.com/spreadsheets/d/1Ckfrx8lHCQuYKEiu6F-XUFAygobckSdFLTwGj1EpE_Y/edit#gid=0
https://www.duckware.com/tech/wifi-in-the-us.html
Yes, they are sort of very technical. Second one more so. First is a good table to understand the h/w issue.
Right now you are hung up on the Ping numbers. These could be h/w created problems, interference, or possibly a router which you seem to think is the case?
Isolating the h/w, the above table when filled in might show a h/w problem. Router, about all you can do is change SSID channels and test on each one. Wired PC, run the test on each port and use a different cable during tests. In all cases, select an Internet site, like www.cnn.com and run ping against it on all devices.
NOTE: not all sites will respond to ping, but here is my results:
==================
C:\>ping www.cnn.com
Pinging turner-tls.map.fastly.net [199.232.33.67] with 32 bytes of data
Reply from 199.232.33.67: bytes=32 time=22ms TTL=55
Reply from 199.232.33.67: bytes=32 time=21ms TTL=55
Reply from 199.232.33.67: bytes=32 time=21ms TTL=55
Reply from 199.232.33.67: bytes=32 time=21ms TTL=55Ping statistics for 199.232.33.67:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 22ms, Average = 21ms============
You can also run TRACERT to it:
=============
C:\>tracert www.cnn.com
Tracing route to turner-tls.map.fastly.net [199.232.33.67]
over a maximum of 30 hops:1 1 ms 1 ms <1 ms R8000 [192.168.1.1]
2 9 ms 9 ms 10 ms 10.120.0.1
3 8 ms 10 ms 9 ms ten-0-5-0-9.orld35-ser1.bhn.net [72.31.223.46]
4 9 ms 12 ms 10 ms bundle-ether33.orld71-car1.bhn.net [72.31.195.146]
5 11 ms 14 ms 11 ms 72-31-188-170.net.bhntampa.com [72.31.188.170]
6 16 ms 19 ms 13 ms bu-ether44.tustca4200w-bcr00.tbone.rr.com [66.109.6.128]
7 25 ms 29 ms 21 ms bu-ether18.atlngamq47w-bcr01.tbone.rr.com [66.109.1.72]
8 20 ms 19 ms 19 ms 66.109.5.125
9 * * * Request timed out.
10 43 ms 22 ms 26 ms 199.232.33.67Trace complete.
====
10 hops for me to get to it. #2 is my ISP's DNS server. Note that the time is different at each location... alot more work has to be vs. a PING.
By the way, I have an Android Pie 9 phone sitting at 192.168.1.4 myself. 2 PING's from my wireless PC. Both are on the SAME 5.2Ghz Fast SSID (my R8000 has 2 5Ghz bands). Here are the PING from my PC to the Phone, first when the phone is 'sleeping', 2nd when on:
C:\>ping 192.168.1.4
Pinging 192.168.1.4 with 32 bytes of data
Reply from 192.168.1.4: bytes=32 time=277ms TTL=64
Reply from 192.168.1.4: bytes=32 time=84ms TTL=64
Reply from 192.168.1.4: bytes=32 time=306ms TTL=64
Reply from 192.168.1.4: bytes=32 time=115ms TTL=64Ping statistics for 192.168.1.4:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 84ms, Maximum = 306ms, Average = 195msC:\>ping 192.168.1.4
Pinging 192.168.1.4 with 32 bytes of data
Reply from 192.168.1.4: bytes=32 time=157ms TTL=64
Reply from 192.168.1.4: bytes=32 time=3ms TTL=64
Reply from 192.168.1.4: bytes=32 time=116ms TTL=64
Reply from 192.168.1.4: bytes=32 time=15ms TTL=64Ping statistics for 192.168.1.4:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 3ms, Maximum = 157ms, Average = 72msBig difference, yet when I run PING from phone to PC I get a Max of 21. To the router on phone, a Max of15. Phone to 127.0.0.1 a Max. of 0.
All my numbers are with no load. I can not explain why from PC to Phone PING's are so high? However I worry more about the actual d/l and u/l speeds using www.speedtest.net or my ISP's defined speed test site.
NOTE: all these tests are on the AC connected (867 speed) 5Ghz fast SSID band. My assumption is this is a h/w issue in the phone's OS that does not have an real affect on speed.
High pings seem to be a common complaint on Google search on Android phones?