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Forum Discussion
togatoga
May 22, 2018Guide
"Attached devices" and "Access Control" not working on Nighthawk X10
Hoping someone can help before I give up and send this router back. Router setup was routine. I do not protect my home network with a password; rather I use a MAC access list, which worked with my ...
- Aug 07, 2018
ChristineT DarrenM I was able to change names and status from allowed to block and remove (null) devices.
Some of the devices had proper description as long as they were offine, as soon as they were connected to router the name was replaced with "n/a". In some cases I was able to fix the name in Access Control. In couple cases the name change was not being saved. In those cases I've used Connected Devices and the name was accepted.
Also changing device type in Connected Devices works. The Genie App still doesn't recognize the proper types of some devices. For example my iPhone type is set to iPhone and in Genie App is shown as Arlo.
That's it basically, both Access Control and Connected Devices are accessible again and working as intendet. Thanks.
schumaku
May 22, 2018Guru - Experienced User
Firmware version - 1.0.4.2 or newer?
- togatogaMay 22, 2018Guide
As I said (and as it shows in the JPG I attached), I updated (and re-updated at Netgear recommendation) to latest firmware - 1.0.4.2. No success. Also, issue exists on all 4 browsers I tried (Chrome, Firefox, Edge, IE). Network discovery is enabled. I have tried running the Netgear Genie from an Ethernet-connected Desktop running Windows 7, and from a wirelessly connected laptop running Windows 10. Nothing has worked yet.
- schumakuMay 23, 2018Guru - Experienced User
Hmpf, strange. That is one to investigate ChristineT
- togatogaMay 23, 2018Guide
Not that it matters to anyone else, but I have finally given up on the Nighthawk X10 and am returning it. Today it completely dropped all connections and stopped broadcasting its network SSIDs. Again, rebooting and resetting to factory conditions did nothing to address the issue. While I wait to decide what my replacement will be (most likely ASUS AC3100), I have gone back to my old Netgear WNDR3800, which works for most purposes, but lacks enough LAN ports for my growing connection needs. Disappointing, but these things happen. It's possiblle this was a defective unit from the start and problems got progressively worse, but I don't want to take chances on replacing it with another Nighthawk X10.