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"Attached devices" and "Access Control" not working on Nighthawk X10
Hoping someone can help before I give up and send this router back. Router setup was routine. I do not protect my home network with a password; rather I use a MAC access list, which worked with my ...
ChristineT DarrenM I was able to change names and status from allowed to block and remove (null) devices.
Some of the devices had proper description as long as they were offine, as soon as they were connected to router the name was replaced with "n/a". In some cases I was able to fix the name in Access Control. In couple cases the name change was not being saved. In those cases I've used Connected Devices and the name was accepted.
Also changing device type in Connected Devices works. The Genie App still doesn't recognize the proper types of some devices. For example my iPhone type is set to iPhone and in Genie App is shown as Arlo.
That's it basically, both Access Control and Connected Devices are accessible again and working as intendet. Thanks.
Further to this, I have tested with a factory reset of the device.
1. If you restore the backed up config, the problem persists
2. If you manually reconfigure the device, after updating the Access Control list, the problem re-occurs
I suspect the solution is to either wait for a firmware upgrade, or purchase a modem from another vendor
I had the same problem with the Access Control list as well. If I manually changed the name of the device the next time I went in I would just get a blank screen when trying to see the list of connected devices. I started using Voxel's firmware and have never had a problem since. This firmware gives me stability, the ability to name my devices and a higher signal strength than the Netgear firmware. Here's a link. He just had an update a couple of days ago.
https://www.voxel-firmware.com/Downloads/Voxel/html/r9000.html
Sincere thanks for the information. Just a tad too late - the X10 has been returned. Nice to know there's more dependable firmware out there than Netgear's. Just before I disconnected the router to return it, it stopped broadcasting any SSIDs, rendering it entirely useless for any function but a paperweight. It's possible that was also a firmware glitch, or I suppose it's possible I received a defective device that gradually disintegrated over the three days it was in use.
- I updated the firmware, and problem persists. I think I need to wipre it, and manually re-add the devices into the Access Control List. Even tried downgrading firmwre, and Attached DEvices and Access Control lists both failed to display.
I can confirm that regardless of firmware version, once you edit the Access Control List, the list goes blank. Tried with both the current and previous versions, along with the latest Voxel version. My modem/router will be returned for a refund. Will look at another brand now
I got the same thing here. I also downloaded the files from Voxel and it didn't help a thing. Same problem after tring to configuer the devices the menus are no longer to be able to display.
:smileymad:
Dave
Davidoo wrote:
I had the same problem with the Access Control list as well. If I manually changed the name of the device the next time I went in I would just get a blank screen when trying to see the list of connected devices. I started using Voxel's firmware and have never had a problem since. This firmware gives me stability, the ability to name my devices and a higher signal strength than the Netgear firmware. Here's a link. He just had an update a couple of days ago.
https://www.voxel-firmware.com/Downloads/Voxel/html/r9000.html
Same problem here when accessing any page that involves the device name (i.e. Access Cotrol, LAN Setup -> Address Reservation, Attached Devices, ...).
The first time the problem occured was after an upgrade to the firmware version preceding 1.0.4.2, which btw almost bricked my X10 because of the issue of an interrupted WIFI during the update process (this was another error in the Firmware, but which apparently was eliminated in 1.0.4.2).
The Netgear Support was not capable of providing a solution, but at that time a Factory Reset helped (with the current issue at least, not the almost bricked router, that was much trickier).
Unfortunately it happened again after I recently renamed a device. Only that now even after a Factory Reset the problem persists and I am no longer entitled to receive any support from Netgear (although the problem I am having dates back to the period where I was supposed to get support for my (our!) problem but it was obviously not solved)!
I bought the expensive Netgear Nighthawk X10 for the advertised performance and believed that at this price one can expect also good quality. Obviously I was wrong.
If any Netgear support people are reading this: please provide an updated firmware ASAP because this issue also affects the security of our networks!
Thank you !
Voxel firmware does not solve the issue for me
So I got in contact with an assistant that worked with Netgear and they managed to get me the steps of how to solve the issue.
The first thing they told me to do was to update the firmware to a new version that I don't think have been released yet.
The download link for that is http://files.netgear-support.
com/go/?a=d&i=vhvuk2W5Kr
Download that and install it to your router, using a computer.After it's successfully installed, go to your router and on the back off it reset it. It should be factory reset so that when you log onto your router, it would be just like new.
This was basically the steps I took in solving it.