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BOBfromNJ's avatar
BOBfromNJ
Aspirant
Jul 22, 2016
Solved

Backup Interval Issue R7000

Have Backup Interval set for 30 minutes. Has worked great for weeks. Now when I open the dashboard it shows last backup was 1 hour ago and is calculating next backup? There is plenty of room on the b...
Troubleshooting
  • BOBfromNJ's avatar
    BOBfromNJ
    Aug 05, 2016

    Thank you James for the info. I will take your advise and update the firmware although it looks like the only bug fixed in the 1.0.7.2 is the time & date sync issue, which I did not have.

     

    I believe I have found my issue and think it is in the way you interupt the instructions for the ReadyShare Vault. When you mark certain folders or files to be backed up and then set the Backup Interval for lets say 15 minutes. If none of those folders or files where changed in that time period then the backup will NOT run. Therefore there could many hours without a Backup if there was no changes. So you would NOT see a backup every 15 minutes.

     

    With that in mind everything is working great and I believe its not only I great router, but a good 2nd backup for critical files.

     

    Thanks again for your input, I appreciate it.

    Bob

IrvSp's avatar
IrvSp
Master
Jul 22, 2016

More info please. What Backup s/w? Had you changed anything?

 

Can you access the USB drive at all?

  • BOBfromNJ's avatar
    BOBfromNJ
    Aspirant
    Jul 22, 2016

    Thank you for your reply. I had installed the Ready Share Vault software about 1 month ago. As I said everything was working fine. Had a 1TB external hard drive connected to the USB 3.0 in the front of the router. The back up was set to back up every 30 minutes for the folder and files I picked out. No her changes where made. The "dashboard" no shows that the last backup was 3 hours ago (instead of 30 minutes) and it says its couculating.

    I am running Windows 7 Pro

    Thanks

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired
      Jul 29, 2016

      Hi BOBfromNJ,

       

      1. Do you have stable connection from the router?

      2. What is the firmware version of the router? 

      3. Is your computer wired or wirelessly connected to the router?

       

      JamesGL

      Community Team

      • BOBfromNJ's avatar
        BOBfromNJ
        Aspirant
        Jul 29, 2016

        Thank you James,

         

        1. Yes, there is a stable connection

        2. Firmware version,  V1.0.6.28_1.1.83 

        3. Computer is wired directly to router