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Forum Discussion
stu3791
Jan 06, 2022Aspirant
BASIC SET UP
I will keep this simple so where to you plug in the above router in your/my house. My house uk BT line comes in to socket then what? Because when i plug mine in i can get no internet? Yes phone li...
FURRYe38
Jan 06, 2022Guru - Experienced User
I would review the installation guide to see how to setup and connect the router:
https://www.downloads.netgear.com/files/GDC/RAX120/RAX120_QSG_EN.pdf
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Netgear has set up a community forum specifically for the NightHawk RAX WiFi 6 Router products.:
https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wifi-ax6
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
- stu3791Jan 06, 2022Aspirant
From what i can work our i need a modem for some reason there isn't one built in which to my surprise no one says or on the box
I have a VDSL / DSl connection which by my guess is about 80% in UK and i'm not the only one with this problem
so basically bit of a waste of money
supposedly one of the best routers out and i need a £24 modem to make it work pretty **bleep** !
- michaelkenwardJan 07, 2022Guru - Experienced User
stu3791 wrote:
From what i can work our i need a modem for some reason there isn't one built in which to my surprise no one says or on the box
The "reason" is that you bought a router. This is not the same thing as a modem/router.
You can't expect boxes to say what they don't include.
Your ISP almost certainly explains what you need. It might even offer to sell you the hardware. Most do, albeit at a price.