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Forum Discussion
Blurred/Distortion on TV While Streaming
The tv downstairs in the family room started showing pixelated issues line Minecraft looking images. I removed the CAT5 cable from the TV and connected via wifi and it works perfectly, no image issues. Same with other TVs. Assuming there may be an issue with the switch/cables, I connected a new cable directly from the router to the tv and the same image problem happens. This also was replicated on another tv. I had the modem replaced by the ISP, reset, renamed, changed password on the Netgear Nighthawk router. All cables have been replaced. Tried streaming on different tvs on different platforms such as amazon and prime to narrow down that its not the streaming platform. What could cause an image issue/distortion when connected to hard wire directly to the tv while streaming but everything is perfect when tvs are connected via wifi (same on three tvs)?
1 Reply
Netgear has set up a community forum specifically for the NightHawk RAX WiFi 6 Router products. Most of the people who watch that forum are more likely to have experience with NH router products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wifi-ax6
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
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