NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Brand new R8000 having speed issues
Hello, long time Netgear user, first time caller in the forums. I recently purchased an R8000 AC3200 to replace my aging (and dying) Nighthawk AC1900. For a good 4-5 days I had no problems at al...
AbsolutZeroGI wrote:Firmware: V1.0.4.46_10.1.63
When I click "check for update", it says there are no updates.
BAD BAD F/W that does cause problems.
You probably had V1.0.4.28 on the router when you bought it, but it also had AUTO-UPDATE enabled... and when that happened, you had the problem.
I suggest to log into Support at top, enter R8000 and select DOWNLOADS, then open PRIOR VERSIONS (+) and get selected V1.0.4.28. Click on the README for details on how to install the f/w. When told you are installing an older version do OK. Once the router reboots, TURN OF AUTO-UPDATE. Maybe the next f/w release might work, so keep checking here or on the Support tab to see if/when it is released.
Firmware: V1.0.4.46_10.1.63
When I click "check for update", it says there are no updates.
AbsolutZeroGI wrote:Firmware: V1.0.4.46_10.1.63
When I click "check for update", it says there are no updates.
BAD BAD F/W that does cause problems.
You probably had V1.0.4.28 on the router when you bought it, but it also had AUTO-UPDATE enabled... and when that happened, you had the problem.
I suggest to log into Support at top, enter R8000 and select DOWNLOADS, then open PRIOR VERSIONS (+) and get selected V1.0.4.28. Click on the README for details on how to install the f/w. When told you are installing an older version do OK. Once the router reboots, TURN OF AUTO-UPDATE. Maybe the next f/w release might work, so keep checking here or on the Support tab to see if/when it is released.
Well, I'm happy to hear that it's most likely the firmware. It hasn't happened since I rebooted the router so it'll probably be an occasional thing until Netgear puts out a fix.
Thank you very much for the advice and I do plan on checking out that f/w and maybe installing it if the problem gets too ridiculous. I try not to downgrade f/w unless I absolutely have to because, well, sometimes you win and sometimes...
Anyway, thanks again for the advice. Believe it or not, glad to hear it's bad f/w and not bad hardware because that would just make me so sad. This thing is a beast when I have all my stuff up and running.