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Forum Discussion

Gussie99's avatar
Dec 08, 2016
Solved

BT sport & extra channels not working with R7000 AC1900

Switched from BTHome Hub3 to R7000 AC1900. Everything is working very well, except BT Sport & extra channels which are not working.   Connection set up: wall socket > BT openreach modem > router ...
  • Gussie99's avatar
    Gussie99
    Dec 09, 2016

    Problem solved with suggestion 1 in combination with a router firmware update which now offers an additional tick box in the WAN Setup "Support BT IGMP Proxying".

     

    Solution

    Click on  "Advanced"->"Setup"->"WAN Setup"
    Deselect "Disable IGMP Proxying"

    Tick "Support British Telecom[BT} IGMP Proxying"
    Click "Apply"

     

    Thank you for pointing me in the right direction :o)