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Forum Discussion
C3000 Ooma phone service keeps disconnecting
Ooma customer service said the disconnecting issue is the Netgear C3000 denied ports .How can I fix this?The issue seems to have happened more in last 6 months .Have done resets but still disconnect...
do any other devices have issues?
What actual problem are you running into?
How did they determine it was the router causing the issue?
Hi plemans,Just have Ooma and a laptop connected to the C3000.No issues with laptop .Comcast is service provider.Ooma had me run a diagnostic report and it showed about 30 denied ports and I was told to contact Netgear.
some ooma's have an their own integrated dhcp server.
Have you tried putting the ooma's IP address into the netgears DMZ
Your solution is probably beyond my computer skills. I had to look up dhcp and DMZ..Do I need to download the Nighthawk app to add The Ooma address?Thanks
its fairly simple to do. you can do it through the browser.
Here's the guilde.
How do I set up a default DMZ server on my NETGEAR router? | Answer | NETGEAR Support