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Forum Discussion
vikashummer
Jul 19, 2021Aspirant
C6220 Router Modem having issues with allowing new devices to connect
When a newe user/device tries to connect to the WIFI, they get an error saying that the password is incorrect with several attempts. Very frustrating issue. Need to fix this.
plemans
Jul 19, 2021Guru - Experienced User
Is it incorrect?
Have you went in and changed the ssid/password?
make sure to avoid special characters/spaces.
- vikashummerJul 19, 2021Aspirant
Yes, i havent changed anything i verified on the console side. I have numbers as password, but i dont see that being an issue. i was initially able to gain access.
- plemansJul 19, 2021Guru - Experienced User
Have you tried going in and changing it?
then on your devices "forgetting" the network and reconnecting with the new password/ssid?
- vikashummerJul 19, 2021AspirantI havent tried changing the password since my main devices are connected already.