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Forum Discussion
victoriazoe
Jan 19, 2021Follower
C6300
Whenever trying to use my router, my router keeps saying its connected but no internet. Please help!!!! I've tried changing the channels and that is not working.
michaelkenward
Jan 20, 2021Guru - Experienced User
victoriazoe wrote:
Whenever trying to use my router, my router keeps saying its connected but no internet. Please help!!!! I've tried changing the channels and that is not working.
The C6300 is a modem router.
Does it have an Internet connection? What do the LEDs show? Downstream? Upstream? Internet?
What says " its connected but no internet"? Some wifi thing?
You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:
Cable Modems & Routers