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c7000v2 - Slow speed issue - is Factory reset advisable?
c7000v2 - Slow speed issue - is Factory reset advisable? The ISP (Suddenlink) was quick point the finger at my c7000v2 for the issue that just started today. My plan is only 30Mb down/2Mb up (a...
Above is the log info pertinent to the connection and attached are two Connection page screenshots.
I was able to take this unit outside and connect directly to the ISP cable coming out of the ground. The Max speed was 7Mb down/1.5Mb up. (wifi)
I brought back in, did a factory reset and getting slower results. 3.7Mb down/2Mb up; (wifi)
Wired in-house was slower at 1.5MB down/2Mb up
I'm still in the camp that this is an ISP issue.
| Description | Count | Last Occurrence | Target | Source |
| [Initialized, firmware version: ] | 1 | Thu Jan 01 00:00:36 1970 | 0.0.0.0:0 | 0.0.0.0:0 |
| [Initialized, firmware version: V1.03.01] | 1 | Thu Jan 01 00:00:36 1970 | 0.0.0.0:0 | 0.0.0.0:0 |
| [Initialized, firmware version: ] | 1 | Thu Jan 01 00:00:37 1970 | 0.0.0.0:0 | 0.0.0.0:0 |
| [Time synchronized with ToD server] | 1 | Wed Mar 03 22:20:20 2021 | 0.0.0.0:0 | 0.0.0.0:0 |
| [Internet connected] IP address: | 1 | Wed Mar 03 22:20:35 2021 | 0.0.0.0:0 | 0.0.0.0:0 |
| [Time synchronized with ToD server] | 1 | Wed Mar 03 22:38:09 2021 | 0.0.0.0:0 | 0.0.0.0:0 |
| [Internet connected] IP address: | 1 | Wed Mar 03 22:38:34 2021 | 0.0.0.0:0 | 0.0.0.0:0 |
| [Internet disconnected] | 1 | Wed Mar 03 22:52:19 2021 | 0.0.0.0:0 | 0.0.0.0:0 |
| [Time synchronized with ToD server] | 1 | Wed Mar 03 22:53:48 2021 | 0.0.0.0:0 | 0.0.0.0:0 |
| [Internet connected] IP address: 173.218.80.47 | 1 | Wed Mar 03 22:54:03 2021 | 0.0.0.0:0 | 0.0.0.0:0 |
Above is the log info pertinent to the connection and attached are two Connection page screenshots.
I was able to take this unit outside and connect directly to the ISP cable coming out of the ground. The Max speed was 7Mb down/1.5Mb up. (wifi)
I brought back in, did a factory reset and getting slower results. 3.7Mb down/2Mb up; (wifi)
Wired in-house was slower at 1.5MB down/2Mb up
I'm still in the camp that this is an ISP issue.
I'm in your camp as well. Your power levels are way out of spec and you have a ton of errors in your line.
The issue resovled itself overnight, so I cancelled the ISP Tech visit.
Thanks for your time on this topic.
DStratman wrote:Above is the log info pertinent to the connection and attached are two Connection page screenshots.
I was able to take this unit outside and connect directly to the ISP cable coming out of the ground. The Max speed was 7Mb down/1.5Mb up. (wifi)
I brought back in, did a factory reset and getting slower results. 3.7Mb down/2Mb up; (wifi)
Wired in-house was slower at 1.5MB down/2Mb up
I'm still in the camp that this is an ISP issue.
