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Stephan445's avatar
Stephan445
Aspirant
Dec 10, 2020

Can´t get 500Mbit speeds on my R800 Router

Hello, I just got my fiber internet installed a couple of days back. I first tested the speed direct from the modem and got 510Mbps/515Mbps. That's pretty good. But I need wifi and more ethernet ports. So I set up my R8000 Nighthawk. I tested it from ethernet and could only pull 450Mbps/460Mbps. But I also tested it with wifi, and when I stand very close to the router I got 510/510 Mbps speeds. That seems weird, I get more speeds through Wifi then an ethernet port. Is there any fix for this, or do I need to buy a new router the get the speeds I am paying for? I have done a factory reset and rolled back firmware update but none seems to fix the problem.

10 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Dec 10, 2020

    What firmware is on the R8000?

    what fibre gateway do you have it connected to? 

    Not sure how you're getting 500+mbps out of the r8000 over wireless. most testing shows it maxing out around 300mbps over 5ghz per band.  (https://www.smallnetbuilder.com/wireless/wireless-reviews/32489-netgear-r8000-nighthawk-x6-review-part-2)

    What device are you testing on? 

    How are you speedtesting it? are you using the nighthawk app?

    When testing ethernet? what website and device are you testing on? 

    Try several sites as they'll give you variable speeds 

     

    • Stephan445's avatar
      Stephan445
      Aspirant
      Dec 10, 2020

      Firmware: 1.0.3.54.

      I don't know what a fiber gateway is.

      I'm testing on a desktop PC connect via ethernet and an Oneplus 6 phone using the 5Gz Wi-Fi.

      I'm speed testing it using speedtest.net on google chrome on my computer. And the speedtest app on my phone.

      Using the Nighthawk app. I got a speed of 502Mbps/473Mbps.

      I tested "fast.com" another internet speed test and got 480 Mbps. It only shows download speed.

      But it seems like the router is bottlenecking something, cause I got 510Mbps/510Mbps strait from the modem using speedtest on my desktop computer. And now 450Mbps/460Mbps from the router. So something is up. 

       

      • plemans's avatar
        plemans
        Guru - Experienced User
        Dec 10, 2020

        a couple things.

        You're going to get different speeds. not all servers are going to saturate your full bandwidth when you get above a certain point. For example, fast.com rarely hits >800mbps on my setup but i have a gig connection. dslreports and xfinity's speedtest will usually get close the gig speeds. 

        are you  using access control, traffic monitoring, qos, or parental controls? disable these if so. 

        Also, what fibre gateway is important. If it has its own router built in, it can slow speeds as well.