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Forum Discussion
Can’t connect to original SSID after factory reset
Hi. All of a sudden I couldn’t connect to my 2.4 or 5G Wi-Fi signals. I ruled out my ISP and modem - they were fine. The router’s SSID’s were visible but ultimately couldn’t connect to them. I did a f...
After my original post, I just updated to firmware version V1.2.0.92_1.0.1 (before this point, it was saying I had the latest firmware). Problem is persisting, although I narrowed it down a bit. After a factory reset, here is the sequence of steps before I get stuck
1) change 5G SSID and password back to original - no problem
2) change 2.4 SSID to original leaving the passcode alone (keep the default password from factory reset). No problems.
3) change my 2.4 passcode to my original one - now can no long connect to both 2.4 or 5G signals. they are visible, just can’t connect. Only option from there is factory reset again.
1) change 5G SSID and password back to original - no problem
2) change 2.4 SSID to original leaving the passcode alone (keep the default password from factory reset). No problems.
3) change my 2.4 passcode to my original one - now can no long connect to both 2.4 or 5G signals. they are visible, just can’t connect. Only option from there is factory reset again.
Have you tried a new device to connect to it?
- Yes. Multiple phones and computers.
Yerffejnuarb wrote:
Yes. Multiple phones and computers.Have you tried simple alphanumeric strings for both the SSID and the pass-code? Make sure to use no spaces, punctuation, or special characters for either.
- I’m trying pretty hard to maintain my original SSID and passcode so that I don’t have to reconnect the several dozen misc things I had previously connected to it (smart home stuff, media players, cameras, etc). Worst case scenario I just use a different SSID that works just fine. Just mystifying me on why I can set it to what I had before I did the factory reset.
