NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Leslielavender
Sep 07, 2022Aspirant
Can’t remember WiFi password, don’t know how to change
Hi-I first set up my router two years ago, and at that time changed the WiFi name and password to something different than what’s set up on the bottom of the router. I haven’t had any issue until I ju...
Concerned-user
Sep 07, 2022Guide
Sorry you have to deal with this problem. You can factory-reset the router using the reset button https://kb.netgear.com/000038536/How-do-I-reset-my-NETGEAR-cable-modem-or-modem-router . Unfortunately, after the reset you'll have to manually setup the router from scratch.
- LeslielavenderSep 07, 2022AspirantOkay, and I then log onto the WiFi by using admin as log in and password as password right? Or do I use the password that was on the bottom of my router?
- Concerned-userSep 07, 2022GuideYes and yes 🙂 .
Admin and password - to login into the web interface ( routerlogin.Net ).
Password on the bottom of the router - to connect other devices to Wi-Fi network.- LeslielavenderSep 07, 2022AspirantRight, so to clarify, I use the password on the bottom of the router to log my phone onto the WiFi, and then when I’m connected to my router’s WiFi, that’s when I use password/admin to log onto the router and can then change the name and password again, correct?
- michaelkenwardSep 07, 2022Guru
Leslielavender wrote:
Okay, and I then log onto the WiFi by using admin as log in and password as password right?No.
You login to the router's browser graphical user interface (GUI) with those details.
The wifi is something else. Those default details are also on the label on the router.
Did actually change the GUI login details?
If you can still login to the router itself you can retrieve the original wifi password.