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Can access internet, but not router
Hi, I have a new R7000 router. I can access the internet from all computers, cell phones etc. but when I try to access the router from my main computer I cannot. It says "NETGEAR router is not found ...
Kaspersky installs some deeply embedded drivers, so merely exiting it is not sufficient.
Try Netgear's instructions for dealing with Kaspersky (link). Many find, however, that these don't work, so uninstalling is the only option. For some reason, many find that things work after re-installing Kaspersky.
I'm using Kaspersky but I've tried accessing the router with no AV software, no firewall. I just rebooted in Safe Mode with Networking so there was virtually nothing else running & still can't access the Gateway IP address directly from a browser or by using ROUTERLOGIN.NET.
Kaspersky is notorious for blocking access to the router. Some people have had to resort uninstalling Kaspersky completely then reinstalling it. Check on the Kaspserky forums.
I thought it might be Kaspersky. That's why I rebooted in Safe Mode as it isn't running then. I have Kaspersky on the other computers & they have no problems accessing the router.