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Forum Discussion
Lamuncha
Aug 05, 2022Aspirant
Can Someone explain to me.....
I have had lots of trouble getting the printer on the mesh system to work with all devices on the network. Just wouldn't do it. And worse it was intermittent with the devices. I have been back an...
Kitsap
Aug 05, 2022Master
You might get a better response if you posted in one of the mesh system areas. Start here and scroll down:
https://community.netgear.com/t5/Home-Networking/ct-p/home-networking
Speculation only on my part. Your printer is most likely connected to a 2.4 GHz band in your mesh system and some of your devices are most likely connected to the 5 GHz band. Expecting a 5 GHz connected device to see and work with a printer connected via a 2.4 GHz band is a very tall order. If you have the option to connect the printer to your LAN via an Ethernet connection, there may be a better chance for a Wi-Fi connected device to see it.
Lamuncha
Aug 06, 2022Aspirant
Unfortunately I tossed this out as a new thread so the history is absent. My post did not ask for help.
I did query the community without finding a solution. Not a problem.
I was just venting on Netgear's support.
Been way to long.
They are asking me to try things I reported I did in their questionnaire. No one is really paying attention or are really inept.
This was not about the forum.
FWIW I did a work-around, not the best solution but it works.
Created a network running only 2.4G. Attached the printer to that network essentially forcing it onto only the 2.4 frequency.
All devices work now work fine. Not elegant but functional.
Passing the 2 week period and still waiting for support.....