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Forum Discussion
mlhalegr
Feb 13, 2023Follower
Cannot access my two 5 Ghz channels.
I am unable to access my two 5Ghz channels on my tri-band Nighthawk R8000 router. (Firmware V1.0.4.84_10.1.84, Windows 10, home environment). This disconnects all my smarhome devices, where I will ha...
michaelkenward
Feb 14, 2023Guru - Experienced User
mlhalegr wrote:
This all came about after in internet outage which lasted nearly two hours.
Did you reboot the whole network? First modem and then router.
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.