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Cannot access routerlogin.net, have tried everything I know
I've been trying for a few months now to fix my Double NAT type on my Xbox, which requires me to login to my router. I have used routerlogin.net, and I have tried resetting the password. However, pas...
Expert....
I own a XBOX One S Gears Of War Edition... Does that mean I'm an expert?
JoanneJ,
Disconnect your Nighthawk's WAN (yellow port) from the Rivah connection.
Connect your PC to one of the 4 available LAN ports on the Nighthawk. Power up the router. Wait a full 2 minutes. Now use a toothpick to depress the reset button on the back of the router for 15 secs. The lights (power LED, etc) should go out briefly. Now release the button and allow the router to start. Wait a full 2 min again.
PC - Open a command prompt and type the following at the prompt> ipconfig /all
Press Enter
What is listed for
Default Gateway . . . . . . . . . : its going to be 192.168.1.1 or 192.168.0.1
Use this address in your browser to reach your router's log in page.
Next steps. Configure the router as an access point. "AP Mode" - Review your manual for this configuration.
Once set, connect the WAN port to the Rivah box. >>> You can do it. Nothing to lose trying. We're here to help.
I really don't know much about how the router works, or much about the subject in general. Where do I find what firmware version I'm using? I apologize for my lack of general knowledge on the subject. The extent of my knowledge when it comes to a Double NAT type is that the internet is being processed by two routers. However, we only have one router, and if there is a modem, I couldn't find it. The router is connected to a little box in the basement, but it had no markings whatsoever. I doubt this has anything to do with the problems I am having, but here is a picture of it.
That answers the question. That little box almost certainly isn't also a router.
Perhaps I should have asked what sort of internet you get. Cable and DSL need modems, and these sometimes also masquerade as routers.
Optical, for example, just has a terminal of some sort.
Did your research into this issue include a local search:
Search - NETGEAR Communities – Double Nat Xbox
This shows several solved messages.
Hi JoanneJ & michaelkenward
JoanneJ,
We understand not everyone has a deep understanding of hardware, networking or routers.
Thanks for the picture you provided, it shows you have an ethernet connection in your basement. What we don't know is whats "behind it". Who installed that box? Is this box from a neighbor's connection? Who is the ISP (service provider). NBN?
If your xbox is reporting double NAT, then it would appear there is some device behind that little box performing NAT (and possibly DHCP). Do you get internet if you connect a computer to that "box"?
I followed the cable that connects to that box farther, and it goes directly into insulation so I couldn't follow it any farther. Our service provider is RivahNet. I'm unsure who installed the box, but I assume it was the service provider. How can I tell if I have DSL or Cable?