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StackTrace's avatar
Feb 04, 2018
Solved

Cannot access/find router on network

Hi, 

 

I wat to update the firmware update, but I cannot reach my Netgear router. 
Myrouterlogin.com doesn't work.
Netgear Genie on my Android phone does not do the firmware update.
On 192.168.0.1 I can find my Sitecom router. My Netgear router is only doing the Wifi.
How can I reach my Netgear router? On which IP?

How do I update the Firmware?

Thanks in advance

  • > Myrouterlogin.com doesn't work.

       "doesn't work" is not a useful problem description.  It does not say
    what you did.  It does not say what happened when you did it.  As usual,
    showing actual actions with their actual results (error messages, LED
    indicators, ...) can be more helpful than vague descriptions or
    interpretations.

    > My Netgear router is only doing the Wifi.

       Does that mean that it's configured as a wireless access point?

    > How can I reach my Netgear router? On which IP?

       If it's now an access point, then you had your chance to choose its
    IP address when that was set up.  I wasn't there.

    > [...] my Sitecom router.

       Not a very detailed description of anything.

       If the R8000P is now an AP, and it's getting its IP address (using
    DHCP) from your "my Sitecom router", then that router may be able to
    tell you the IP address of the R8000P.  In the web-browser interface on
    a Netgear router, there's normally an "Attached Devices" report.  On
    your "my Sitecom router", this info may be called something else, such
    as "DHCP clients".

       If you get desperate, then you could start guessing at "192.168.0.2",
    and work your way toward "192.168.0.254".

       If your "my Sitecom router" has something like Netgear's "Address
    Reservation" capability, then you should be able to configure its DHCP
    server to give the R8000P a particular IP address.  Something memorable,
    like, say, "192.168.0.250" might be a reasonable choice.  Without such a
    reserved DHCP address (or a static (LAN) address configured on the
    R8000P), the address of the R8000P could be different every time it (or
    your "my Sitecom router") starts up.

3 Replies

  • > Myrouterlogin.com doesn't work.

       "doesn't work" is not a useful problem description.  It does not say
    what you did.  It does not say what happened when you did it.  As usual,
    showing actual actions with their actual results (error messages, LED
    indicators, ...) can be more helpful than vague descriptions or
    interpretations.

    > My Netgear router is only doing the Wifi.

       Does that mean that it's configured as a wireless access point?

    > How can I reach my Netgear router? On which IP?

       If it's now an access point, then you had your chance to choose its
    IP address when that was set up.  I wasn't there.

    > [...] my Sitecom router.

       Not a very detailed description of anything.

       If the R8000P is now an AP, and it's getting its IP address (using
    DHCP) from your "my Sitecom router", then that router may be able to
    tell you the IP address of the R8000P.  In the web-browser interface on
    a Netgear router, there's normally an "Attached Devices" report.  On
    your "my Sitecom router", this info may be called something else, such
    as "DHCP clients".

       If you get desperate, then you could start guessing at "192.168.0.2",
    and work your way toward "192.168.0.254".

       If your "my Sitecom router" has something like Netgear's "Address
    Reservation" capability, then you should be able to configure its DHCP
    server to give the R8000P a particular IP address.  Something memorable,
    like, say, "192.168.0.250" might be a reasonable choice.  Without such a
    reserved DHCP address (or a static (LAN) address configured on the
    R8000P), the address of the R8000P could be different every time it (or
    your "my Sitecom router") starts up.

    • StackTrace's avatar
      StackTrace
      Tutor

      Thank you for your reply. I can now access my Nighthawk. 
      In the future I will try to describe my problem more precise.

      • antinode's avatar
        antinode
        Guru

        > [...] I can now access my Nighthawk.

           Glad to hear it.

        > In the future I will try to describe my problem more precise.

           If you want to practice, then you could explain how you found it.
        (Also interesting would be whether you found a way to ensure that it
        gets the same address every time.)