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Forum Discussion
Solved
Cannot Change SSID
I wanted to enable Smart Connect but the button was grayed out. I realized that the SSID for 2.4 was different than for 5G and I assume that was the reason. My 2.4G SSID is Peter7 and the 5G SSIDs ...
There is no need to manually reconfigure to one SSID before enabling Smart Connect. Might be a specific firmware or local config issue (as DarrenM is assuming).
Ensure you run the latest/current firmware available fro www.netgear.com/support/ for your router model. Worst case, a factory reset might be advised.
When enbaling Smart Connect, only the first SSID (NEtwork Name) can be configured, all other radios take over the same configured name.
The effect you see is the default - why ever - non-Smart Connect enforcing specific network names (what does not make any sense oh Netgear!).
What firmware version are you running?
DarrenM