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Forum Discussion
GoldenJ
Feb 20, 2025Guide
Cannot change VPN interface name to NETGEAR-VPN
Hello, I enabled VPN on router RAX45 and installed the openVPN client and VPN configuration files on my laptop. Per instruction, I need to change the VPN interface name to NETGEAR-VPN on the network ...
- Feb 22, 2025
Update:
I resolved the issue. I changed the service type from UDP to TCP. Then everything works fine. I can access local network, internet and the router through the Netgear VPN over Spectrum. Obviously, there is some compatibility issue between Netgear VPN setting and Spectrum service.
I experienced multiple issues in the process of setting up VPN server on RAX45.
Problem 1: Cannot change VPN interface name by clicking "rename" in the popup window on the Network Connections page in Windows (Control Panel\Network and Internet\Network Connections).
Solution: Click on the name of the network interface to show up a box with editable name in it. This is similar to change file name in file explorer by clicking on the file name.
Problem 2: Cannot connect to the Netgear VPN after enabling VPN service and OpenVPN client installing and setting up.
Solution: Reboot the router after VPN setup on the router.
Problem 3: Cannot access anything with Netgear VPN over Spectrum connection (no access to local network, internet or router itself).
Solution: Change the service type from UDP to TCP in the VPN setting on the router.
I'd like to share this with the group. Hope this helps the others who might experience the similar issue to mine.
GoldenJ
Feb 22, 2025Guide
Kitsap wrote:
GoldenJ wrote:Connection still failed after I disabled TAP-Windows Adaptor V9 #2. I would like to clarify that the V9 #2 (McAfee VPN) was not connected when I tried to connect to Netgear VPN in the previous post,
Is there a McAfee VPN application that was running but not connected?
McAfee software LiveSafe was running, but McAfee VPN was off.
I actually tested VPN via my NAS. Even when McAfee VPN was running, I could still connect to NAS VPN to access my home network. McAfee VPN uses WireGuard Tunnel instead of Tap-Windows Adapter V9.
Are you trying to test the connection from a device that is connected to the same LAN where the router is running?
Not quite sure about your question. But I tried to connect to the same NETGEAR-VPN using another laptop. I got the same issue. Using NAS VPN or DDNS connection had no problem.
I wondered if NETGEAR-VPN was recognized in the network setting. In the config file, it did say
dev-node NETGEAR-VPN
I tested by changing the interface name backup to original name "Local Area Connection". It gave exactly the same response.
Kitsap
Feb 22, 2025Master
GoldenJ wrote:
Kitsap wrote:
GoldenJ wrote:Connection still failed after I disabled TAP-Windows Adaptor V9 #2. I would like to clarify that the V9 #2 (McAfee VPN) was not connected when I tried to connect to Netgear VPN in the previous post,
Is there a McAfee VPN application that was running but not connected?
McAfee software LiveSafe was running, but McAfee VPN was off.
I actually tested VPN via my NAS. Even when McAfee VPN was running, I could still connect to NAS VPN to access my home network. McAfee VPN uses WireGuard Tunnel instead of Tap-Windows Adapter V9.
Are you trying to test the connection from a device that is connected to the same LAN where the router is running?
Not quite sure about your question. But I tried to connect to the same NETGEAR-VPN using another laptop. I got the same issue. Using NAS VPN or DDNS connection had no problem.
I wondered if NETGEAR-VPN was recognized in the network setting. In the config file, it did say
dev-node NETGEAR-VPN
I tested by changing the interface name backup to original name "Local Area Connection". It gave exactly the same response.
Your test PC needs to be connected to the internet from outside the local network created by the router with the VPN server. Or with a mobile device connected to the internet via cell data and the Wi-Fi turned off on the mobile device. Your test connection has to be coming from the outside in to your local network over the internet.
- GoldenJFeb 22, 2025Guide
Kitsap wrote:
GoldenJ wrote:
Kitsap wrote:
GoldenJ wrote:Connection still failed after I disabled TAP-Windows Adaptor V9 #2. I would like to clarify that the V9 #2 (McAfee VPN) was not connected when I tried to connect to Netgear VPN in the previous post,
Is there a McAfee VPN application that was running but not connected?
McAfee software LiveSafe was running, but McAfee VPN was off.
I actually tested VPN via my NAS. Even when McAfee VPN was running, I could still connect to NAS VPN to access my home network. McAfee VPN uses WireGuard Tunnel instead of Tap-Windows Adapter V9.
Are you trying to test the connection from a device that is connected to the same LAN where the router is running?
Not quite sure about your question. But I tried to connect to the same NETGEAR-VPN using another laptop. I got the same issue. Using NAS VPN or DDNS connection had no problem.
I wondered if NETGEAR-VPN was recognized in the network setting. In the config file, it did say
dev-node NETGEAR-VPN
I tested by changing the interface name backup to original name "Local Area Connection". It gave exactly the same response.
Your test PC needs to be connected to the internet from outside the local network created by the router with the VPN server. Or with a mobile device connected to the internet via cell data and the Wi-Fi turned off on the mobile device. Your test connection has to be coming from the outside in to your local network over the internet.
Surely I connected from outside the local network. I found an interesting thing. When I connected the Netgear VPN via ISP Spectrum (from outside the local network), everything was blocked. No access at all, to the local network where the router is connected to or internet, even the router itself. When I connected the Netgear VPN via hotspot of an iphone, I can access everything, i.e. local network, internet and router itself.
When I connected the VPN server running on the NAS connected to the local network via Spectrum, I can access everything without issue.
Any idea of Spectrum service, incompatible with Netgear VPN?
- KitsapFeb 22, 2025Master
Your test PC needs to be connected to the internet from outside the local network created by the router with the VPN server. Or with a mobile device connected to the internet via cell data and the Wi-Fi turned off on the mobile device. Your test connection has to be coming from the outside in to your local network over the internet.
Surely I connected from outside the local network. I found an interesting thing. When I connected the Netgear VPN via ISP Spectrum (from outside the local network), everything was blocked. No access at all, to the local network where the router is connected to or internet, even the router itself. When I connected the Netgear VPN via hotspot of an iphone, I can access everything, i.e. local network, internet and router itself.
When I connected the VPN server running on the NAS connected to the local network via Spectrum, I can access everything without issue.
Any idea of Spectrum service, incompatible with Netgear VPN?
Success with a phone hot spot tells me what you thought was surely an outside connection, really was not.
Have you physically taken a laptop or mobile device away from home to a public Wi-Fi connection or a neighbors Wi-Fi and tested the VPN connection back to your home?
I have seen no posts indicating Spectrum blocks VPN.
- GoldenJFeb 22, 2025Guide
I'd like to clarify it. I connected to the Netgear VPN from another town, from the east coast to the west coast. I called Spectrum and they directed me to ask Netgear.
- GoldenJFeb 22, 2025Guide
Update:
I resolved the issue. I changed the service type from UDP to TCP. Then everything works fine. I can access local network, internet and the router through the Netgear VPN over Spectrum. Obviously, there is some compatibility issue between Netgear VPN setting and Spectrum service.
I experienced multiple issues in the process of setting up VPN server on RAX45.
Problem 1: Cannot change VPN interface name by clicking "rename" in the popup window on the Network Connections page in Windows (Control Panel\Network and Internet\Network Connections).
Solution: Click on the name of the network interface to show up a box with editable name in it. This is similar to change file name in file explorer by clicking on the file name.
Problem 2: Cannot connect to the Netgear VPN after enabling VPN service and OpenVPN client installing and setting up.
Solution: Reboot the router after VPN setup on the router.
Problem 3: Cannot access anything with Netgear VPN over Spectrum connection (no access to local network, internet or router itself).
Solution: Change the service type from UDP to TCP in the VPN setting on the router.
I'd like to share this with the group. Hope this helps the others who might experience the similar issue to mine.