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Forum Discussion
Technographie
Jul 20, 2020Aspirant
Cannot connect PS4 to AX1800
I bought a RAX20 (AX1800) recently and I'm unable to connect to my PS4. It just doesn't find the PS4. All other devices are found without issues. Does anyone have any idea how to resolve this? Thanks...
- Jul 23, 2020
You can turn off AX in the wireless settings for the router.
AX is only going to change the speeds if your devices are AX. There aren't many AX devices released currently and the PS4 definitly isn't.
Technographie
Jul 23, 2020Aspirant
I'm sorry I'm not very technical and I have no idea what turning off the AX means.
How do I do it? And does it mean a slower connection for my other devices?
Thanks!
How do I do it? And does it mean a slower connection for my other devices?
Thanks!
plemans
Jul 23, 2020Guru - Experienced User
You can turn off AX in the wireless settings for the router.
AX is only going to change the speeds if your devices are AX. There aren't many AX devices released currently and the PS4 definitly isn't.
- MagmaDoctorJul 31, 2020Aspirant
No offense, but wifi routers can run several different standards at once. My PC and phone are AX, which is why I bought an AX router. obvioulsy people will have legacy devices in their home so this advice is not practical.
- schumakuJul 31, 2020Guru - Experienced User
MagmaDoctor wrote:No offense, but wifi routers can run several different standards at once.
Correct.
MagmaDoctor wrote:My PC and phone are AX, which is why I bought an AX router.
Of course, that makes sense.
MagmaDoctor wrote:obvioulsy people will have legacy devices in their home so this advice is not practical.
The problem are not legacy devices - the problem is that there are older standard devices in the field where the device wireless adapter firmware does fail to recognize and associate with the AX radios on the routers/access points. Popular example are Intel WiFi chip based wireless adapter where outdated firmware (resp. outdated embedded/loadable firmware/microcode for the WiFi chip) fails to work with AX devices. Trouble is that e.g. notebook vendors are lazy and don't make current firmware available - so this never will be updated by the vendor driver update processes and under some conditions not by Windows update. Here updating from Intel resources does help. On embedded systems (Note: I don't know much about the PS4 issue) we are sold to the maker of the device.... The "typical" workaround until the issues are fixed (here or there) is to disable the AX feature announcement on the routers/access point beacon.
- plemansJul 31, 2020Guru - Experienced User
MagmaDoctor wrote:No offense, but wifi routers can run several different standards at once. My PC and phone are AX, which is why I bought an AX router. obvioulsy people will have legacy devices in their home so this advice is not practical.
Agree with schumaku post in reponse.
my other response would be that if you're having issues, to start your own thread. This solution might have worked fine for the OP and need different changes based off what you have. If you'd like personalized help, start a thread of your own.
- MagmaDoctorJul 31, 2020Aspirant
Excuse me? I didn't ask for your help on any issue in my post. Nor did OP report that disabling AX helped him.
- schumakuAug 01, 2020Guru - Experienced User
MagmaDoctor wrote:Nor did OP report that disabling AX helped him.
Who ever marked that post as a solution then - the OP or a NTGR mod/superuser.
- MagmaDoctorAug 01, 2020Aspirant
you must hae a mental illness to not understand the concept of past and present