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Solved
Cannot connect to router after firmware update
Hi all,
A preemptive thank you to all for your help in this odd matter.
I have owned an R7800 Nighthawk X4S router for about a year with no issues whatsoever. About a month ago, I updated...
I thought I posted the solution, but it appears that I did not.
- I reverted my firmware to the version directly before mine, V1.0.2.60.
- I then immediately updated to the latest firmware.
- I then adjusted the password on 2.4 and 5 GHz bands to something incredibly easy to type to minimize the chance of errors. When I connected via my devices, it worked.
- I then changed my password to something more complicated and verified that it worked.
> o Rebooting router via Reboot button
Does that mean a settings reset? Did it really reset the settings?
Did you manually reconfigure the router after the reset? Restoring
old/saved settings (which may be corrupt or incompatible with the
different firmware) could restore old (or create new) problems.
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Look for "Factory Settings".
If you held the Reset button down long enough to get some unusual
activity from the LED indicators, and that didn't actually reset things,
then you might try it again with all the data lines disconnected from
the router.
You might also try loading an older firmware version, to see if the
problem is isolated to "version V1.0.2.60".
Visit http://netgear.com/support , put in your model number, and look
for Downloads. (For older versions, under Firmware and Software
Downloads, look for "View Previous Versions".) Find the kit(s).
Download the kit(s) you want. Read the "Release Notes" file for
instructions.
I thought I posted the solution, but it appears that I did not.
- I reverted my firmware to the version directly before mine, V1.0.2.60.
- I then immediately updated to the latest firmware.
- I then adjusted the password on 2.4 and 5 GHz bands to something incredibly easy to type to minimize the chance of errors. When I connected via my devices, it worked.
- I then changed my password to something more complicated and verified that it worked.