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Forum Discussion
76_South311398
Jan 19, 2022Aspirant
Cannot connect to router
Did an update on NightHawk and now it won’t let me finish or connect to router. Keeps saying cannot find router to connect.
plemans
Jan 19, 2022Guru - Experienced User
Anytime I run into an issue after a firmware upgrade, I usually start with a factory reset.
Have you tried that?
What are the led's on the router doing? (color, blinking, solid, etc)
What modem/gateway is it connected to?
What firmware did you install?
What router is it.
There's a support site with access to manuals, firmware, install guides, etc.
Go to https://www.netgear.com/support/
Type in your model number and from there it'll take you to the above.
Its a great resource to start with.
- 76_South311398Jan 19, 2022AspirantI have the Netgear AC1200. Not sure what firmware was installed I only saw the option to update and I did. The power light is blinking. Nothing else is.