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Forum Discussion

backroadrider's avatar
backroadrider
Guide
Nov 08, 2016
Solved

Cannot create new folder on R7800 ReadyShare using Win 10 Explorer

For some reason I am unable to create a new folder with a unique name, or rename an existing file or folder on any ReadyShare network share using windows exporer.  I can copy existing files and folde...
Create Folder
Troubleshooting
Windows 10
  • backroadrider's avatar
    backroadrider
    Mar 29, 2017

    For all of you who have been waiting patiently (or otherwise), this problem has been resolved with the release of firmware V1.0.2.28!

JamesGL's avatar
JamesGL
Master
Nov 15, 2016

Hi backroadrider,


1. Does it happen on all of your computers in the network?

2. What are the OS of your computers?

 

JamesGL

Community Team

backroadrider's avatar
backroadrider
Guide
Nov 15, 2016

Yes.  I have 5 PCs and a laptop on our home network, all running Windows 10; and all exhibit exactly the same symptoms.  

 

I can copy and delete files or folders without a problem; and I can create, save and rename FILES from within an app (e.g., word, excel, powerpoint, etc.) and Windows Explorer, but cannot create a new FOLDER, or rename an existing FOLDER using windows explorer or the file-save dialogue window in an app. 

 

Basically, the strange behavior seems to be limited to just folders.  I have tried to create a new folder using the "create network folder" in the router's admin program but that doesn't work either (it can only create a share name for an existing folder).