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Forum Discussion

backroadrider's avatar
backroadrider
Guide
Nov 08, 2016
Solved

Cannot create new folder on R7800 ReadyShare using Win 10 Explorer

For some reason I am unable to create a new folder with a unique name, or rename an existing file or folder on any ReadyShare network share using windows exporer.  I can copy existing files and folde...
Create Folder
Troubleshooting
Windows 10
  • backroadrider's avatar
    backroadrider
    Mar 29, 2017

    For all of you who have been waiting patiently (or otherwise), this problem has been resolved with the release of firmware V1.0.2.28!

srt4lifez's avatar
srt4lifez
Aspirant
Nov 16, 2016

I am experiencing the same exact symptoms on my R7800 with the same FW installed. Any updates / Fix for this?

JamesGL's avatar
JamesGL
Master
Nov 17, 2016

Hi srt4lifez,

 

We are currently checking on this issue. We will provide a feedback as soon as we have any updates.

 

JamesGL

Community Team

  • dougski's avatar
    dougski
    Aspirant
    Dec 03, 2016

    I have the same problem with the same router and firmware.  Please fix and put out new firmware  because it is driving me crazy.

    • dougski's avatar
      dougski
      Aspirant
      Dec 05, 2016

      There is a work around to the problem.  Map a drive to the readyshare drive.  Open a CMD window, use the "cd" to navigate to the directory where you want to create the new folder.  First issuue a cd command to get to the mapped drive.  Ex if you mapped the drive to Z: then type "cd z:" then use the cd command to move to the desired folder.  Ex cd "my music", use double quotes if the folder name contains spaces.  Use the "mkdir" command to create the folder. If the folder name contains spaces, enclose it in double quotes.   ex mkdir "My new directory".   I haven't tried it but the "rename" command should work as well to change the name of a folder.

      • backroadrider's avatar
        backroadrider
        Guide
        Dec 06, 2016

        For what it's worth, I found a much simpler workaround: Simply open the mapped drive in windows explorer; then create a new folder on your desktop with whatever name you would like; next, simply drag the new folder onto the open explorer window.  Right clicking while dragging and then selecting "move" from the context window will save you the trouble of having to delete the folder from your desktop once you transfer it the usb share.

         

        This is still a workaround for what should be a fully supported process on the share.  Hopefully Netgear will correct this in a future firmware update.