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Solved
Cannot create new folder on R7800 ReadyShare using Win 10 Explorer
For some reason I am unable to create a new folder with a unique name, or rename an existing file or folder on any ReadyShare network share using windows exporer. I can copy existing files and folde...
For all of you who have been waiting patiently (or otherwise), this problem has been resolved with the release of firmware V1.0.2.28!
Same problem here. Sad to say, after more than 2 years the bug is still unresolved.
I don't think I will buy a NETGEAR product again.
The support for this expensive router is the worst I ever found.
Bye
Two years is a long time to wait. I just retired from I.T after 30 years in the business and I personally hate hearing about poor support.
I first reported this in the Community Forum, which wasn't the proper channel to do so. Once alerted to that fact, I submitted a formal request and within a couple of weeks Netgear's support team was on it. They've already come back with a fix that I have installed on my router. Everything's working properly now.
Go figure..
I don't know wich FIX you are talking about, but my router has not firmware update available and the bug is still there.
You posted on the "Cannot create new folder on R7800 Readyshare" thread, so I was responding to your comment. In an earlier post of mine, I mentioned that as a result of a support call I placed to Netgear where I reported that I was having this folder problem, they had me send them a copy of my router image and tested it themselves to see if they could reproduce the problem. They could. They then sent me a Beta copy of my image that had a 'fix' for this problem. After installing the Beta image and testing it out, I found that the folder problem had been resolved.
Since it's a 'beta' version, it hasn't been released to the public as yet. Netgear support indicated that the fix would be included in an upcoming release. I was simply noting in my previous reply that there is a fix coming. I should have worded it differently. My bad!!