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Forum Discussion
Cannot get in to router settings
Hello, No matter what I try, I cannot seem to get to the Admin log in screen for my Nighthwak router. Whether I use routerlogin.net (or .com), or 192.168.1.1, I am consistently taken to the Netg...
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
According to the app, the Firmware version is V1.0.4.68_10.1.75 Whenever I check for updates (weekly), it always says this is the latest version. Hence my report of using the latest version.
The modem in front of the router is a Nokia 5G21-12W-A High Speed Internet Gateway. It is in fact a router with a set of LAN ports in the back. However, none of the router signals are in use. And the only LAN port in use is the ethernet cable connecting the modem, to the router.
I'm not sure what exactly that all tells you about the fact that web browsers on my Mac don't permit me to access the Netgear router settings. But I'd love a solution to it.
Thanks
VJOGuy wrote:
According to the app, the Firmware version is V1.0.4.68_10.1.75 Whenever I check for updates (weekly), it always says this is the latest version. Hence my report of using the latest version.
Sadly, "check for updates" does not always find the latest version. It can miss newer updates, especially any "HotFix" that has yet to reach the update server. Hence the question.
The only reliable check is to visit the support pages for your hardware.
VJOGuy wrote:
The modem in front of the router is a Nokia 5G21-12W-A High Speed Internet Gateway. It is in fact a router with a set of LAN ports in the back. However, none of the router signals are in use. And the only LAN port in use is the ethernet cable connecting the modem, to the router.
You have two routers on your network. (The "gateway word usually means modem/router.) That you don't use the wifi is irrelevant. The router bit of the Nokia is still active.
Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR Support
Unless you have specific reasons for using two routers – to create two separate networks for example – it is often easier to use just one router and then to set up the second router as a wifi access point. Netgear advises this, as does just about every site you will visit.
It may be possible to put the modem/router into modem only (bridge) mode and then to use the second device as the router. Sometimes it is easier to put the second router into AP mode. But that has its own drawbacks:
Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support- Thanks!
I just spoke to support for my modem and they say it does not have bridge mode capability.
Is AP mode for the Netgear router the next best option?
If so, that brings us full circle back to the original question of how to gain access to the Netgear routers settings? I presume AP mode is not something that the Nighthawk app can manage?
Thanks!
VJOGuy wrote:
I just spoke to support for my modem and they say it does not have bridge mode capability.Pity. Seems to be a bit of a beef among some users.
5G Nokia Bridge Mode | T-Mobile Community
VJOGuy wrote:
Is AP mode for the Netgear router the next best option?
If so, that brings us full circle back to the original question of how to gain access to the Netgear routers settings? I presume AP mode is not something that the Nighthawk app can manage?AP mode is the easiest option.
The manual describes how to set that up. Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual Use the Router as a Wireless Access Point.After you have got the device up and running in AP mode, you can access its management graphical user interface by tracking down its IP address and aiming a browser at that. You might even be able to do that in its current configuration. That works for my AP devices.