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Forum Discussion
VJOGuy
Jul 18, 2021Aspirant
Cannot get in to router settings
Hello, No matter what I try, I cannot seem to get to the Admin log in screen for my Nighthwak router. Whether I use routerlogin.net (or .com), or 192.168.1.1, I am consistently taken to the Netg...
VJOGuy
Jul 20, 2021Aspirant
Thanks!
I just spoke to support for my modem and they say it does not have bridge mode capability.
Is AP mode for the Netgear router the next best option?
If so, that brings us full circle back to the original question of how to gain access to the Netgear routers settings? I presume AP mode is not something that the Nighthawk app can manage?
Thanks!
I just spoke to support for my modem and they say it does not have bridge mode capability.
Is AP mode for the Netgear router the next best option?
If so, that brings us full circle back to the original question of how to gain access to the Netgear routers settings? I presume AP mode is not something that the Nighthawk app can manage?
Thanks!
michaelkenward
Jul 20, 2021Guru - Experienced User
VJOGuy wrote:
I just spoke to support for my modem and they say it does not have bridge mode capability.
Pity. Seems to be a bit of a beef among some users.
5G Nokia Bridge Mode | T-Mobile Community
VJOGuy wrote:
Is AP mode for the Netgear router the next best option?
If so, that brings us full circle back to the original question of how to gain access to the Netgear routers settings? I presume AP mode is not something that the Nighthawk app can manage?
AP mode is the easiest option.
The manual describes how to set that up. Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual Use the Router as a Wireless Access Point.
After you have got the device up and running in AP mode, you can access its management graphical user interface by tracking down its IP address and aiming a browser at that. You might even be able to do that in its current configuration. That works for my AP devices.
- VJOGuyJul 21, 2021Aspirant
Thanks for the efforts made to try and help me to this point. Yes, there is MUCH talk about the modem (it's cylindrical and silver, so on the Facebook chat about the problems, it's referred to by all as "the trashcan").
So the Netgear manual instructions say to connect the modem's LAN jack to the Netgear Router's LAN jack via the ethernet cable. (turns out, it was already configured that way). Since my iMac browsers won't let me in to the router settings, I tried it on my iPad. First I ensured that the WiFI was the one from the Netgear router. Then, I used routerlogin.net. In Safari, I get a "Safari cannot open the page because it could not connect to the server" message. When I use Safari and 192.168.1.1 to try to log in, the search never completes....it just times out.
I tried it with Brave (browser) on my iPad, and I was able to log in to the settings (makes no sense to me why so many other browsers don't allow me to log in, but this one does?).
So, the "good news" is that I was able to finally get in to the settings this way, and complete all of the steps.
The last step was to log out of the settings, and then back in. And don't you know it? I can't log back in now! Same thing as before...inputting 192.168.1.1 has the browser searching and not going anywhere. And routerlogin.net or .com keeps taking me back to the Netgear.com website, instead of the router settings!
I don't get it!! What do you think is going on?
- antinodeJul 21, 2021Guru
> [...] Whenever I check for updates (weekly), it always says this is
> the latest version. [...]Not as reliable, in general, as checking the available downloads, but
true in this case. In general:Visit http://netgear.com/support , put in your model number, and look
for Downloads. (For older versions, under Firmware and Software
Downloads, look for "View Previous Versions".) Find the kit(s).
Download the kit(s) you want. Read the "Release Notes" file for
instructions. (In the User Manual, look for "firmware", and,
especially, for a topic like "Manually Upload Firmware to the Router".)
When that fails because of a deficient User Manual, try:> [...] the Netgear manual instructions say to connect the modem's LAN
> jack to the Netgear Router's LAN jack via the ethernet cable. [...]Huh? _Which_ "the Netgear manual" says _what_, exactly? "the
Netgear Router's _LAN_ jack"?
If you're having trouble getting into "http://routerlogin.net" on the
R8000P when it's configured as a router, then you might try not
connecting any modem to the R8000P. That should avoid many types of
DNS and other problems. (See, for example:
https://community.netgear.com/t5/x/x/m-p/2021905 )When you connect your Mac to the R8000P (LAN Ethernet port or
wireless), does that interface get a proper IP configuration?
If you've progressed to configuring the R8000P as a wireless access
point, then...
When you configure the R8000P as a wireless access point, it should,
by default, get a new/different LAN IP address from your main router,
using DHCP. When that happens, you'll need to ask your main router
about the devices which are connected to it to learn the new/different
LAN IP address of the R8000P-as-WAP. Most likely, you'll want to
reserve a particular (memorable) address for the R8000P-as-WAP (on the
main router), so that it will always get the same address, and you won't
need to hunt for it every time you want to talk to the thing.There's some chance that the usual "routerlogin" names will still
work, if your client device is connected directly to the R8000P-as-WAP,
but its new/different LAN IP address should work from anyplace on your
LAN.- VJOGuyJul 21, 2021Aspirant
Sorry...I don't follow a lot of what you've provided. I'm a bit of a novice if it's not clear already.
Are you saying that I have a new IP address as a result of the changes I made? When I google "how to find my IP address, it shows me what my IP address is. When I copy/paste that in to the browser, it says "This site can't be reached".
But before we drift off in to the reeds, here's what I don't understand in the info provided:
You're asking about what manual. The one the previous person told me to. In this case, it's the Netgear R8000 User Manual".
You mentioned not having any modem connected to the router, and that should work to avoid any DNS issues. How does one get in to the settings without the modem, or surf the web for that matter? I don't follow.
You asked if my current configuration gets a proper IP configuration? I don't know how to tell. I can google my IP address and it provides me with one, if that's what you mean?
For this paragraph you wrote, I don't know how to find the IP address, or how to reserve one for that matter...
" When you configure the R8000P as a wireless access point, it should,
by default, get a new/different LAN IP address from your main router,
using DHCP. When that happens, you'll need to ask your main router
about the devices which are connected to it to learn the new/different
LAN IP address of the R8000P-as-WAP. Most likely, you'll want to
reserve a particular (memorable) address for the R8000P-as-WAP (on the
main router), so that it will always get the same address, and you won't
need to hunt for it every time you want to talk to the thing.
"Can I ask you to please "dumb this down" for me?
Again, the main issue where I'm stuck , and the main problem I want to solve is that I still cannot gain access to my Netgear router's settings.
Thank you
- schumakuJul 22, 2021Guru - Experienced User
VJOGuy wrote:
So the Netgear manual instructions say to connect the modem's LAN jack to the Netgear Router's LAN jack via the ethernet cable. (turns out, it was already configured that way). Since my iMac browsers won't let me in to the router settings, I tried it on my iPad. First I ensured that the WiFI was the one from the Netgear router. Then, I used routerlogin.net. In Safari, I get a "Safari cannot open the page because it could not connect to the server" message. When I use Safari and 192.168.1.1 to try to log in, the search never completes....it just times out.
I tried it with Brave (browser) on my iPad, and I was able to log in to the settings (makes no sense to me why so many other browsers don't allow me to log in, but this one does?).
The last step was to log out of the settings, and then back in. And don't you know it? I can't log back in now! Same thing as before...inputting 192.168.1.1 has the browser searching and not going anywhere. And routerlogin.net or .com keeps taking me back to the Netgear.com website, instead of the router settings!
ALmost everything more than strange. And honestly, not much Netgear router things going on here. Three things come into my mind:
1. ref. the routerlogin.com/.net ... of your MacOS system or any other system is configured to use secured DNS (encrypted DNS) the Netgear router will never "see" the DNS query and you will end on the Netgear landing page instead.
2. 192.168.1.1 isn't a search ... if the browser does start a search instead of heading to the IP, do't jnow what to say - it should be taken as an URL by the browser. try http://192.168.1.1/ instead
3. Is it possible your iMac and your mobile devices are connected, or can connect to the other router?
- VJOGuyJul 22, 2021Aspirant
Thank you for the reply and suggestions.
1. Is there some way to get around this "DNS" settings? Something I can try to test this possibility? It does seem that the router does not see when I attempt to gain access to it's settings.
2. Inserting the http:// didn't work. My browser immediately removes the "http://" as soon as I hit the enter key. Still, I waited to see if it might connect, but it timed out.
3. I have been checking to see if the wifi settings have changed to the Nokia modem/router's settings. They have not. They continue to be connected to the network I set up on the Netgear router.
It sounds like the one idea here that might be worth going in to more is the one about DNS settings. As you can probably tell, I'm a novice, trying to figure this stuff out in my (very limited) spare time. Is there something I can try? I don't even know what to google...."disable DNS settings"? "bypass DNS settings"? "alternate DNS settings"? Any/all suggestions would be most appreciated!
Thanks for your efforts/suggestions!