NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
VJOGuy
Jul 18, 2021Aspirant
Cannot get in to router settings
Hello, No matter what I try, I cannot seem to get to the Admin log in screen for my Nighthwak router. Whether I use routerlogin.net (or .com), or 192.168.1.1, I am consistently taken to the Netg...
michaelkenward
Jul 21, 2021Guru - Experienced User
VJOGuy wrote:
Because I've received a variety of information, and have made changes (many of which I do not understand the functionality of), and becaue I cannot locate the new IP address created as a result of the most recent changes, I'm contemplating doing a factory reset of the Netgear modem, and starting over.
Does that sound like a reasonable step, given that I have no way to connect to the Netgear router's interface (or at least it's not responding, if I do)?
That sounds like a sensible strategy to me.
You now know that your problem is having two routers on your network.
Your first move should be to put your R8000 into wireless access point mode. In that case any of these strange settings you have applied probably don't apply.
So, reset the R8000 and follow the instructions in the manual (see above) to put the thing into AP mode.
Here are some useful things to read:
What is the difference between router mode and AP mode? | Answer | NETGEAR Support
How do I change my NETGEAR router to AP mode after setting it up? | Answer | NETGEAR Support
Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support
antinode
Jul 21, 2021Guru
> [...] becaue I cannot locate the new IP address created as a result of
> the most recent changes, [...]
Did you look at the management web site of the Nokia router? If you
don't do that then you "cannot locate" squat, because that's where the
info resides.
> [...] I'm contemplating doing a factory reset of the Netgear modem,
> and starting over. [...]
Fine with me, but it's not obvious (to me) that that would solve the
fundamental problem. When you put the R8000P into WAP mode, it'll get a
new/different LAN IP address, which you'll still need to get from the
(DHCP server in the) Nokia router.
> That sounds like a sensible strategy to me.
No doubt.
> [...] put the thing into AP mode.
And end up with the same problem as before: Not knowing the
new/different LAN IP address of the R8000P-as-WAP.
> Here are some useful things to read:
I wouldn't expect any of them to get you further than you are
already. You still need to talk to the Nokia router to get the
new/different LAN IP address of the R8000P-as-WAP. I would be amazed if
any Netgear documents help with that.
> You now know that your problem is having two routers on your network.
No, you absolutely do not know that. When you configure the R8000P
as a WAP, it ceases to be a router, and your Nokia router will be your
one-and-only router.
General advice: Be careful. Some people can pack an amazing amount
of useless and/or bad information into a small space.
- VJOGuyJul 21, 2021Aspirant
I have no problems accessing the modem settings! They are starightforward! The ONLY IP address anywhere within the settings is under someting called "Ethernet: Subnet Mask". Entering it to the browser provides zero access, and an eventual error message of "This site can't be reached because the (IP address) took too long".
I appreciate the suggestion that the answer lies within my modem's configuration/settings. But I'm afraid that other than this "Subnet Mask" IP formatted address, there is no such information available. And the "Subnet Mask" doesn't connect to anythig when I try it.
- antinodeJul 21, 2021Guru
> I have no problems accessing the modem settings! [...]
Swell. Did you also manage to find a user manual for it, where you
might find some useful info?> [...] The ONLY IP address anywhere within the settings is under
> someting called "Ethernet: Subnet Mask". [...]That's not an IP address. "anywhere"?
> [...] there is no such information available. [...]
"I can't find it" and "there is no such information available" are
spelled differently for a reason. My quick Web search for "Nokia
5G21-12W-A" found:> [...] I'd look for something like "connected devices" [...]
Still true.Woah! I've never seen one in real life, so I know nothing, but
"Viewing connected devices" looks promising to me. (Who'd've guessed?)2. Swipe left to display the Devices screen.
This stuff is not quantum mechanics, but you might need to do some
orderly research, rather than bumbling around, expecting everything to
be intuitive.