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Cannot log in to Netgear Genie from iPhone
I can't log in to Netgear Genie from my iPhone SE, using either "password" or the password I created. I've had more trouble with this app than any other on my phone. Netgear support has expired, so a...
I really appreciate your reply. After I posted I reset the router and that solved the problem. I apologize for the false alarm.
artspolice wrote:
I can't log in to Netgear Genie from my iPhone SE, using either "password" or the password I created.
What happens when you try? "can't log in" could mean various things.
You refer to the genie. This could be one of several things, the browser interface, a Windows or Mac program for a PC, or a mobile Android/iThing app. Netgear labels them all as genies. Which are you using?
Remember, when using a mobile device, you have to connect to the wifi before you can think of connecting to a router.
The C6300 in your footer is a Cable Modem Router. You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Cable Modems & Routers
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
I really appreciate your reply. After I posted I reset the router and that solved the problem. I apologize for the false alarm.
No problem. Your question may well help someone who turns up in the same boat.
Glad it worked out.